Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Preston Broncucia

Arvada,CO

Summary

Hardworking, enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, leadership and relationship-building with problem-solving abilities.

Deadline-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Highly efficient in customer service while being established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Knowledge in policies and procedures offering reliability, punctuality and attention to detail.

Ability to step in and manage department and employees when current manage has days off, leave or vacation.

Overview

8
8
years of professional experience

Work History

Delivery Driver

DoorDash
Denver, CO
01.2021 - 08.2022
  • Completed 25-50 deliveries daily by choosing best and most efficient routes.
  • Adhered to safe lifting techniques to avoid injuries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Management Number: (855)-973-1040

Delivery Driver

Instacart
Denver, CO
12.2020 - 08.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Adhered to safe lifting techniques to avoid injuries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Management Number: (888)-246-7822

Ramp Agent

United Airlines
Denver, CO
10.2019 - 11.2020
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Performed mathematical functions to interpret aircraft weight and balance loading instructions.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 30 daily flights.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Operated equipment while observing standard safety procedures.

Management Number: 832-332-5241

Manager/Supervisor: Brandon Nogues

E-Commerce Clerk

King Soopers / Kroger
Arvada, CO
12.2016 - 08.2019
  • Interacted pleasantly with customers and warmly greeted patrons upon entrance to store.
  • Provided onsite training.
  • Exceptional level of service to each customer by listening to concerns and answering questions.
  • Documented inspection information and compiled data into reports for dissemination to management.
  • Responded quickly to customer complaints and used my training to initiate problem resolution.
  • Inputted customer data into system, updating information regularly with changes to buying habits.
  • Assessed finished items for defects and ordered reworks to eliminate irregularities.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Checked inventory for required supplies, and made lists for documenting needed products.
  • Assisted with store opening and closing procedures.
  • Researched items at other locations to find products requested by shoppers.
  • Checked store shelves and restocked products from inventory in back room.
  • Received shipments and signed off on packages, documenting all incoming items with store data equipment and scanners.
  • Mentored and coached junior staff members by giving positive feedback and constructive criticism.
  • Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained new hires with proper usage.
  • Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Saved thousands by implementing cost-saving initiatives that addressed long-standing problems.

Store Number: 720-898-4228

Manager/Supervisor: Bill Light

E-commerce Clerk

King Soopers / Kroger
Arvada, CO
04.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Education

High School Diploma -

Pomona High School
Arvada, CO
05.2019

Skills

  • Delivery scheduling
  • GPS Navigation
  • Efficiency and Time Management
  • Customer Relationships
  • Customer Service
  • Dependability and Honesty
  • Traffic Laws and Regulations
  • Teamwork and Collaboration
  • Safe Driving Practices
  • Strong Working Relationships
  • Route Management
  • Safety
  • Product Weighing and Measuring
  • Customer Transactions
  • Critical Thinking
  • Carts Collection
  • Work Task Prioritization
  • Marshalling Aircraft
  • Visual Inspections
  • Google Drive
  • Customer Relations
  • Cleaning and Sanitizing
  • Time Management
  • Database entry
  • Administrative tasks
  • Schedule and calendar management
  • File and database management
  • Supply tracking
  • Peer relationships
  • Verbal and writing communication
  • Confidentiality
  • Multitasking
  • Multitasking Abilities
  • Telephone Etiquette
  • Professional and mature
  • Administrative Support
  • Conflict Resolution
  • Scheduling
  • Team building
  • Problem-solving abilities
  • Reliability
  • Professionalism
  • Workflow Management
  • Time management abilities
  • Problem-solving aptitude
  • Communication

Timeline

E-commerce Clerk

King Soopers / Kroger
04.2022 - Current

Delivery Driver

DoorDash
01.2021 - 08.2022

Delivery Driver

Instacart
12.2020 - 08.2022

Ramp Agent

United Airlines
10.2019 - 11.2020

E-Commerce Clerk

King Soopers / Kroger
12.2016 - 08.2019

High School Diploma -

Pomona High School
Preston Broncucia