Preston Cain
Duryea,PA
Summary
Certified Personal Trainer with 4 months of experience guiding diverse clients to successfully achieve health and wellness goals. Results-oriented and adaptable with passion for designing training and nutrition plans to maximize performance, improve endurance and increase overall wellbeing. Strategic thinker with exceptional health and wellness expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Trainer/ Membership Sales Representative
Crunch Fitness
07.2023 - Current
- Develop and implement personalized fitness programs tailored to individual client goals
- Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system
- Generate sales through proactive outreach, including cold calling, networking, and in person meetings
- Educate clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivate clients to stay on track with fitness goals with positive and friendly approach.
Warehouse Package Handler
United Parcel Service
12.2020 - 01.2021
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Assembled, sealed, and loaded packages into correct trucks.
- Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
Server/Host
Chili’s Grill & Bar
08.2017 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Customer Service Representative/Cashier
SWB Railriders
12.2016 - 09.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Bachelor of Science - Business
Temple University
Philadelphia, PA01.2025
Skills
- Leadership skills
- Client Engagement
- Business process improvement
- Business Communications
- CRM Business Processes
- Sales and Customer Service
Accomplishments
- Crunch Employee of the Month, October 2023
- Achieved ## in sales through effectively helping with [Task].
Volunteer Experience
- Pittston Area Boys High School Soccer Alumni
- Jamie Ann Baker Memorial Road Clean up
- Duryea Youth Baseball Coach
Certification
- CPT - Certified Personal Trainer
Timeline
Personal Trainer/ Membership Sales Representative
Crunch Fitness
07.2023 - Current
Warehouse Package Handler
United Parcel Service
12.2020 - 01.2021
Server/Host
Chili’s Grill & Bar
08.2017 - 01.2020
Customer Service Representative/Cashier
SWB Railriders
12.2016 - 09.2017
Bachelor of Science - Business
Temple University
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