Preston Cheevers
Leander,Texas
Summary
Dynamic Service Area Manager with a proven track record at Discount Tire, excelling in operations management and team development. Enhanced employee engagement through targeted training, while implementing efficient inventory management strategies. Known for exceptional customer-focused service and reliability, driving operational excellence and fostering strong relationships within the team.
Overview
13
13
years of professional experience
Work History
Service Area Manager
Discount Tire
03.2016 - 08.2025
- Oversaw daily operations across the Backroom service area, ensuring alignment with corporate standards and policies.
- Led team development initiatives, enhancing employee engagement and performance through targeted training programs.
- Implemented quality workflow strategies that improved operational efficiency while maintaining service quality and safety.
- Analyzed workflow data to identify trends, driving strategic decisions that maximized backroom workflow and growth opportunities.
- Received FedEx and tire orders on a daily basis, while ensuring the orders we were receiving were accurate. Shipping all outbound orders to the proper location in a timely manner.
- Receiving and unloading tire inventory trucks, ensuring accuracy, and putting products away in a timely manner.
- Assisting the store manager in a full store inventory count on a monthly basis.
- Providing the safest and most quality customer service around.
- Assisting and mentoring the 5S manager.
Assistant Manager
Jets Pizza
10.2012 - 01.2016
- Led team in daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored staff on best practices in food preparation and customer service.
- Implemented inventory management procedures, optimizing stock levels and reducing waste.
- Streamlined communication between front of house and kitchen staff to enhance workflow efficiency.
- Promoted to manager within the first three months of employment.
- Responsible for the interviewing and hiring decisions for new crew members.
- Responsible for receiving our weekly produce shipment and ensuring that the product we receive reflects the order that was placed.
- Exceptional Customer Service. I define and maintain a highly conducive customer experience by ensuring that all customers are given top-quality treatment by my store staff and drivers.
- I foster and maintain a positive and fun atmosphere for all, which contributes to better employee performance and an increase in returning and new customers (word of mouth).
- I have extensive experience as a cashier, handling money, answering phones, taking orders, preparing food, performing prep work, and maintaining a very clean facility.
- I ensure employees are performing on task while fulfilling the customers' orders. I identify and correct employee mistakes, defuse any customer issues, close down the register and store at the end of the night, and make sure the drivers and crew members have completed the closing tasks.
Education
No Degree - General Studies
Austin Community College
Austin, Texas, TXSkills
- Staff management
- Operations management
- Relationship building and management
- Team development
- inventory management
- Shipping and Receiving
- Training manager
- Positive attitude
- Customer-focused service
- Always on time
- Reliable
Timeline
Service Area Manager
Discount Tire
03.2016 - 08.2025
Assistant Manager
Jets Pizza
10.2012 - 01.2016
No Degree - General Studies
Austin Community College