Preston Davis
Randallstown,MD
Summary
Strong leader Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
9
9
years of professional experience
Work History
Asst Operation Manager
Universal Stones LLC
01.2023 - 09.2023
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Developed systems and procedures to improve operational quality and team efficiency.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Communicated with customers to assess satisfaction with products and services received.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Developed and maintain operational guidelines for staff.
- Monitored key performance metrics to identify areas for improvement.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored employee productivity and optimized procedures to reduce costs.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Shop Manager
Gorilla Stones
04.2022 - 01.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Created employee schedules to align coverage with forecasted demands.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Shop Manager
Element Countertop LLC
07.2020 - 07.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Created employee schedules to align coverage with forecasted demands.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Programmer
Ntown Granite Of Charlotte
12.2014 - 07.2021
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Collaborated with team to determine application requirement specifications.
- Tested server code to validate code changes.
- Incorporated database technologies into coding projects.
- Reviewed CNC designs for pre-production errors, eliminating design flaws to reduce raw material waste.
- Created instructions for machinists and reviewed 3D CAD design blueprints.
- Translated work orders and blueprints into machining parameters and plans.
- Programmed work paths for both mills and lathes.
- Calculated dimensions, tool selection and machine speeds from new orders.
- Developed and implemented safety protocols for programing and using CNC tools.
- Used CAT software to produce geometric layouts for production.
Education
High School Diploma -
John F. Kennedy High School
Suffolk, VA06.1989
Skills
- Message Deployment
- Case Studies
- Accessories and Footwear
- Business Development
- Operational Excellence
- Project Management
- Employee Supervision
- Logistics Planning
- Daily Ledgers
- Compliance Monitoring
- Operational Planning
- Operations Management
- Customer Engagement
- New Employee Hiring
- Inventory Tracking and Management
- Hiring and Onboarding
- Desktops, Laptops and Mobile Devices
- Management Training
- Mathematical Calculation and Reasoning
- Improve Performance
- Mentoring
USMC Veteran
Desert Storm War veteran,
Honorable discharge
Additional Information
Medal and Award
Southeast service medal
Good conduct Service Medal
Navy achievement Medal
National defense service medal
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Asst Operation Manager
Universal Stones LLC
01.2023 - 09.2023
Shop Manager
Gorilla Stones
04.2022 - 01.2023
Shop Manager
Element Countertop LLC
07.2020 - 07.2022
Programmer
Ntown Granite Of Charlotte
12.2014 - 07.2021
High School Diploma -
John F. Kennedy High School
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