Preston Dickson
Aubrey,TX
Summary
Dynamic Credit Operations Manager with a proven track record at Veritiv Corporation, adept at portfolio management and credit risk analysis. Expert in driving operational efficiency and cash flow improvements, leveraging strong analytical skills and negotiation expertise to enhance collections. Recognized for fostering strategic partnerships and delivering actionable insights to executive leadership.
Overview
9
9
years of professional experience
Work History
Credit Operations Manager
Veritiv Corporation
02.2023 - Current
- Manage 10 Collectors with a total portfolio of over $75M in open receivables.
- Achieved the stretch goal of 87% current in 2025 by ensuring team efficiency and monthly targets were met.
- Drove results through analysis and training to achieve the lowest DSO(Days Sales Outstanding) in company history.
- Work smoothly with Owners, CFOs and AP Directors of external customers in time-sensitive environment.
- Monitor significant day-to-day cash collection within Packaging, Facility Supplies and Print segments.
- Coordinate with Executives, legal, logistics and other teams on credit activities.
- Operate cross-functionally with business partners and external parties on credit matters.
- Analyze business processes to identify cost savings and operational efficiencies.
Credit Supervisor
Veritiv Corporation
01.2020 - 02.2023
- Supported customers with invoices, statements and other basic questions.
- Worked with customers to answer questions, resolve disputes and research discrepancies.
- Assisted with reconciliations and customer communications.
- Processed recurring automated payments and credit card payments.
- Managed 5 Collectors who all had portfolios of $10M+ AR balances.
Commercial Account Analyst
Veritiv Corporation
05.2019 - 01.2020
- Analyzed account processes to improve efficiency and days sales outstanding.
- Interacted professionally with clear, intentional communication, and set appropriate expectations on timeline of deliverables.
- Provided detailed analysis and breakdown of late-paying customers to c-suite leadership and provided recommendations on action items.
- Developed and maintained successful business partnerships to address and proactively manage credit issues.
Route Accounting Team Lead
Keurig Dr. Pepper Snapple Group
10.2017 - 05.2019
- Provided reporting on routing issues to team members for daily review.
- Recommended action items to resolve routing/invoicing issues based on daily analysis.
- Completed review of team's work and provided feedback for corrections.
Route Accounting Clerk
Keurig Dr. Pepper Snapple Group
03.2016 - 10.2017
- Reviewed route data to identify inconsistencies and discrepancies.
- Supplied analysis on daily findings to Management for action items to be identified.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Performed billing functions on incorrect invoices/credits.
Education
Bachelor of Science - Accounting
University of North Texas
Denton, TX12-2015
Skills
- Credit analysis
- Portfolio management
- Business strategy
- Credit underwriting
- Analytical skills
- Proficient in SAP, Oracle, PowerPoint, Coupa, Ariba and Excel(PivotTables V and X Lookups, Charts/Graphs, Data Manipulation)
- Credit risk management
- Operational efficiency
- Cash flow analysis
- Payment processing
- Negotiation
- Problem-solving aptitude
Timeline
Credit Operations Manager
Veritiv Corporation
02.2023 - Current
Credit Supervisor
Veritiv Corporation
01.2020 - 02.2023
Commercial Account Analyst
Veritiv Corporation
05.2019 - 01.2020
Route Accounting Team Lead
Keurig Dr. Pepper Snapple Group
10.2017 - 05.2019
Route Accounting Clerk
Keurig Dr. Pepper Snapple Group
03.2016 - 10.2017
Bachelor of Science - Accounting
University of North Texas
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