Dynamic IT and QuickBooks Support Specialist and Team Leader with over 2 years of remote technical support experience and recent Google Cybersecurity Certification. Proven success in leading teams, training staff, and improving operational efficiency. Proficient in Python, Linux, SQL, and learning SIEM tools for cybersecurity, with a growing ability to identify and mitigate risks. Founder of Prestigious Paths, providing IT and QuickBooks services to small businesses, actively developing systems and strategies for client success. Hands-on experience in diverse environments, excelling at team coaching, customer satisfaction, and operational management.