Preston Fitzgerald
Verona,VA
Summary
Resourceful Restaurant General Manager known for efficiently completing tasks and driving operational success. Possess specialized skills in team leadership, inventory management, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and high levels of guest satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Dock Coordinator/Cold Storage Forklift Operator
Interchange Cold Storage LLC.
Mount Crawford, VA
11.2021 - Current
- Loaded and unloaded trucks with product from cold storage area.
- Maintained accurate inventory records for all products stored in the cold storage facility.
- Ensured that all safety protocols were followed while operating the forklift.
- Inspected equipment daily to ensure proper functioning and safety standards were met.
- Checked temperature levels regularly throughout the day to maintain a consistent environment for storing products.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Packaged, labeled and tagged goods before transfer.
Restaurant General Manager
McAllister's Deli
Waynesboro, VA
07.2018 - 09.2021
- Ensured compliance with health, safety and sanitation standards.
- Maintained accurate inventories of food, supplies and equipment.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Scheduled staff shifts and monitored labor costs.
- Resolved customer complaints in a professional manner.
- Analyzed financial statements and prepared budgets for the restaurant.
- Coordinated catering services for special events such as weddings or banquets.
- Kept up-to-date records of employee performance reviews.
- Trained new employees to perform duties.
- Optimized profits by controlling food, beverage and labor costs.
- Prepared and led food service training programs to teach staff various tasks.
Restaurant General Manager
Mt Valley Corp./ Burger King
Raphine, VA
05.2003 - 07.2018
- Scheduled staff shifts and monitored labor costs.
- Recruited, trained and supervised staff members.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Established cash control systems for register transactions.
- Analyzed financial statements and prepared budgets for the restaurant.
- Kept up-to-date records of employee performance reviews.
- Created weekly work schedules according to staffing needs.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
Business Management
Nash Business College
Rocky Mount, NC05-1986
High School Diploma -
Waynesboro High School
Waynesboro, VA06-1984
Skills
- Hazardous Materials Handling
- Loading and unloading
- Warehouse Management
- Logistics Planning
- Shipping coordination
- Vessel management
- Health Code Compliance
- Talent Development
- Purchasing
- Scheduling Coordination
- Guest experience oversight
- Inventory Management
- Labor Management
- Cost Control
- Staff Scheduling
- Food Safety
- Operations Management
- Order Management
- Food Preparation
Certification
- ServSafe Certification
- Forklift inspector
Timeline
Dock Coordinator/Cold Storage Forklift Operator
Interchange Cold Storage LLC.
11.2021 - Current
Restaurant General Manager
McAllister's Deli
07.2018 - 09.2021
Restaurant General Manager
Mt Valley Corp./ Burger King
05.2003 - 07.2018
Business Management
Nash Business College
High School Diploma -
Waynesboro High School
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