Summary
Overview
Work History
Education
Skills
Websites
Clearance
Certification
Timeline
Generic

Preston Gruden

Orlando,FL

Summary

Resourceful CLoud Engineer experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cloud Engineer

seaworld
08.2023 - Current
  • Transformed SeaWorld Entertainment's Azure environment, implementing right-sizing strategies that achieved a 45% reduction in Azure expenses, totaling $700,000 in savings to support growth initiatives.
  • Successfully deployed Sitecore 10 infrastructure on Azure, enabling seamless hosting for all subsidiary websites, which significantly contributed to $297.4 million in Q1 2024 sales and $1.7 billion in 2023 revenue.
  • Managed extensive hybrid cloud infrastructures across Azure, GCP, and AWS, overseeing the operations of 1,000+ Windows Servers and providing support for over 5,000 users. Implemented networking security measures to safeguard data integrity and compliance across all platforms.
  • Developed and deployed serverless applications leveraging cloud-native services, optimizing scalability and reducing operational costs while enhancing performance.
  • Application Deployment Orchestration: Orchestrated complex application infrastructure deployments, ensuring seamless integration and minimal disruption to business operations.
  • Actively mentored team members on cloud deployment, automation best practices, and security protocols, fostering a culture of continuous improvement and knowledge sharing.
  • Design and implement changes in the environment to adapt to current needs of the company
  • Deploy app service plans with private endpoints and ensure on-prem communication with Azure resources
  • Deploy Azure policies to ensure automation and policy enforcement based on company’s procedures
  • Configure AVDs on an enterprise level with Fslogix and user policies for access to the resources

Cloud System Admin

United States special operations Command (Ardent-eagle)
02.2023 - 08.2023
  • Create VMs, ARM templates, NSGs, etc
  • And prepare them for live environment deployment
  • Manage AWS infrastructure and ensure that the systems are running without issue through analysis of CloudWatch dashboards
  • Manage Azure Active Directory for over 80,000 users on a day-to-day basis
  • Manage AVD environment including managing permissions, access, upkeep of the environment
  • Setup networking between subscriptions in Azure such as Vnet, Vnet peering, DNS, and private endpoints
  • Manage Azure infrastructure and ensure that systems are running without interruption
  • Assign users permissions and policies based on need in Azure and AWS
  • Create system alarms and alerts to alert teams when there is an issue with the systems
  • Build and deploy AWS infrastructure as code through Terraform
  • Create SOPs for users to follow when interacting in the Azure and AWS environment
  • Build and maintain Gitlab servers and environment, including user management patching and updating
  • Configure AWS alerting services utilizing SNS services
  • Create policies managing governance of user rights through groups and permission sets
  • Maintain services in Impact levels 1,2,5,6 cloud environments and the respective classification documentation
  • Maintain O365 services such as SharePoint, Teams, OneDrive, exchange, etc
  • For over 1000 end users
  • Create reports using Power BI based on metrics defined by government leads.

Technical Account Manager / System Administrator (MSP)

Kavaliro
04.2021 - 02.2022
  • Manage over 400 end users' devices including: Windows 10, 11, Mac, and Server 2012,2019
  • Ensure that Azure environments are up and running and that the applications, file shares, and VMs are being maintained and have access limited to users that need them
  • Manage AVD environments with Azure file share-based fslogix
  • Manage day-to-day operations for the IT department for many companies including companies in the Healthcare and DoD workspace
  • Manage projects for clients including VoIP system deployments and buildout, Server Migrations from Windows 2012 to 2019 data center, firewall upgrades, and more
  • Onboard and offboard companies in the MSP (manage service provider) workspace and take over all IT operations
  • Deploy RMM agents, Anti-Virus, and more software onto users' devices and laptops
  • Create and Manage Anti-Virus software and manage the day-to-day SOC software alerts and AV alerts
  • Deal with Tier 1, Tier 2, and Tier 3 tickets for the end users and clients and ensure resolutions based on the SLA that are established during onboarding
  • Manage user accounts, emails, O365 accounts, Azure environment, licensing for many companies on a day-to-day basis
  • Setup Group Policies that make the network more secure and ensure that user computers are being updated and other application requirements are being followed like Fslogix storage locations across a network
  • Streamline computer deployments through group policy and Office Configuration Manager
  • Communicate with Vendors and other resources to ensure smooth operations and management for over 400 end users.

Desktop Support Technician

Orlando Health/ 4 Corner Resources
10.2020 - 04.2021
  • Image and configure 400+ computers to comply with company standards
  • Troubleshoot connectivity issues for PCs on-site
  • Install company-specific software and ensure hardware is correct for a medical setting
  • Respond to and complete tickets for devices and computers as issues are reported
  • Ensure cable management is done and is in compliance
  • Troubleshoot various hardware and software issues and ensure that they are resolved in a timely manner.

Guest Experience Manager

The Walt Disney Company
05.2012 - 10.2020
  • Maintains the day-to-day operation of the resort and ensure that staffing levels are correct and that daily tasks are being completed in a timely manner
  • Analyze and evaluate trends in the day-to-day operations and use that information to better the operation and plan for new and upcoming trends
  • Encourage and develop Cast Members on a day-to-day basis to help ensure our Cast are in good spirits when interacting with Guests
  • Use reporting tools and other mediums (Tableau, New knowledge, Lilo, CastApp, etc.) to assist Guests and help in running the day-to-day operation of the Resort
  • Meets daily with over 100 Cast members and give detailed day-to-day tasks to the Cast to ensure the operation runs smoothly and without interruption.

Education

Bachelor of Science in Information Technologies/concentration in Cybersecurity -

Southern New Hampshire University
06.2022

Skills

  • Azure
  • AWS
  • Terraform
  • Hyper-V
  • Rocketcyber (SOC)
  • O365 Admin console (exchange, Endpoint manager, power platform)
  • Ring Central
  • GPO
  • Intune
  • LAN Manager
  • MS Office Suite
  • Kaseya suite (VSA, BMS, ITGlue)
  • Bitdefender (GravityZone)
  • Windows Server 2019
  • Linux (Ubuntu, Red Hat)
  • Mac OS
  • Windows 10
  • Windows 81
  • Monitoring tools
  • Load Balancing
  • Troubleshooting
  • Security Protocols

Clearance

Active Top-Secret Clearance

Certification

  • AZ-305 (azure solution architect )
  • AZ-104 (Azure System Admin)
  • AZ-140(Virtual Desktop Environment Specialist)
  • AWS Cloud Practitioner
  • AWS Solutions Architect – Associate
  • CompTIA A+
  • CompTIA Network +
  • CompTIA Security +
  • MS-900

Timeline

Cloud Engineer

seaworld
08.2023 - Current

Cloud System Admin

United States special operations Command (Ardent-eagle)
02.2023 - 08.2023

Technical Account Manager / System Administrator (MSP)

Kavaliro
04.2021 - 02.2022

Desktop Support Technician

Orlando Health/ 4 Corner Resources
10.2020 - 04.2021

Guest Experience Manager

The Walt Disney Company
05.2012 - 10.2020

Bachelor of Science in Information Technologies/concentration in Cybersecurity -

Southern New Hampshire University

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