Preston Guisinger
Orlando,FL
Summary
Proven track record in enhancing customer satisfaction and maintaining rigorous quality standards, demonstrated during tenure at Sunburn Cannabis. Skilled in multitasking and organization, with a keen attention to detail, I excel in high-pressure environments, ensuring compliance with OSHA and boosting operational efficiency. Enthusiastic individual experienced in analyzing issues and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships.
Overview
5
5
years of professional experience
Work History
Trim Technician
Sunburn Cannabis
06.2023 - 05.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
- Organized work to meet demanding production goals.
- Maintained compliance with regulatory standards and safety requirements.
Sales Associate
Vapor Krew
04.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Delivery Driver
Dominos Pizza Inc.
07.2020 - 08.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Facility Attendant
Silver Hawk Aquatics
06.2019 - 03.2020
- Collaborated with team members for optimal staff scheduling and coverage during peak hours.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Assisted with logistical requirements for events and meetings.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Maintained safety standards by conducting regular inspections and promptly reporting any issues.
- Supervised camp attendees ages 5-12
Education
Bachelor of Science - Kinesiology
University of Central Florida
Orlando, FL08.2025
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Quality Control
- Heavy Lifting
- Workload Management
- OSHA Compliance
Languages
Spanish
Limited Working
Timeline
Trim Technician
Sunburn Cannabis
06.2023 - 05.2024
Sales Associate
Vapor Krew
04.2021 - 12.2022
Delivery Driver
Dominos Pizza Inc.
07.2020 - 08.2020
Facility Attendant
Silver Hawk Aquatics
06.2019 - 03.2020
Bachelor of Science - Kinesiology
University of Central Florida
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