Summary
Work History
Education
Skills
Timeline
Generic

Preston Gustin

Grain Valley,MO

Summary

Customer-oriented General Manager with years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

General Manager

Country Kitchen Restaurant
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and implemented strategies to increase sales and profitability.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Executive Chef/ Kitchen Manager

Martin House Motel
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Generated employee schedules and work assignments and determined appropriate compensation rates.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
  • Modified recipes to accommodate dietary restrictions and allergies.

Chef and Kitchen Manager

OK Tavern
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.

Restaurant Manager

Rex's Chicken
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Education

High School Diploma -

Abeka Correspondence
Tulsa, OK
1993

Skills

  • Branding
  • Financial Administration
  • Process Automation
  • Business Development
  • Customer Retention
  • Business Administration
  • Expense Control
  • Recipes and menu planning
  • Training and Development
  • Efficient multi-tasker
  • Staff training/development
  • Analytical Skills
  • Staff Development

Timeline

General Manager

Country Kitchen Restaurant

Executive Chef/ Kitchen Manager

Martin House Motel

Chef and Kitchen Manager

OK Tavern

Restaurant Manager

Rex's Chicken

High School Diploma -

Abeka Correspondence

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Preston Gustin