Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager of Sales
River City Executives
04.2022 - 06.2023
Built team of 20 individuals specializing in promotions and brand awareness to reach clients’ annual revenue projections, producing over $14,000 in weekly revenue.
Creating new perspectives toward marketing expansion of clients which included but are not limited to ATT and Blue Cross Blue Shield
While focusing on execution of reaching revenue and marketing goals is top priority, also focusing on positive working environments, growth of employees and open communication.
Tasks include, recruitment, training and development, team management, operating sales team and assisting in office management
Negotiating contracts, pricing schedules, and discounts with prospective clients Generating leads and reaching out to potential customers through face-to-face sales
Preparing and delivering sales presentations and reports Striving to improve customer satisfaction and loyalty through excellent customer service Keeping high level of knowledge about existing products and services, as well as market trends and competitors
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Defined clear targets and objectives and communicated to other team members.
Assisted in organizing and overseeing assignments to drive operational excellence.
Supervised day-to-day operations to meet performance, quality and service expectations
Armored Security Driver
Loomis
12.2021 - 03.2022
Drive automatic armored vehicles and other vehicles on designated routes servicing customer locations
Service ATMs and Smart Safes
Service customer stops, including delivering customer change orders and picking up deposits
Load/unload vehicle cargo including multiple bags and boxes of coins
Supervised unloading and loading of valuables, cash and important artifacts to verify proper delivery of requested items.
Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
Performed pre-trip inspections on armored truck by checking fluid levels, signals, brakes and engine functionality.
Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
Communicated with dispatch to discuss and report disturbances or occurrences on route.
Completed on-time deliveries by choosing best and most efficient routes.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Successfully avoided time delivery delays by carefully planning best routes.
Loaded truck and properly secured items to prevent damage for deliveries.
Coordinated with 50 banks to organize transportation of requested amounts of coins and cash.
Lead Project Manager
United States Marine Corps, USMC
10.2021 - 12.2021
Writing reports detailing any occurrences during their shift., Responsible for managing 30 different Marines, and filming over 200 hrs. worth of footage in 3 days and also tasked with creating final product that was used by multiple media outlets to promote air show gaining over 1 million views and being viewed over 1 million times as most viewed air show in Miramar history.
Reviewed work for quality and compliance with company standards and design specifications.
Standardized production procedures, job roles, and quality assurance guidelines.
Managed internal operational standards and productivity targets.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Delivered direct feedback to senior management regarding project visibility and status.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Sourced materials to keep up with production goals and meet customer demands.
Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Studied department operations to assist with development of new or improved methods of tooling and production processes.
Created and oversaw production schedules and adjusted as needed to meet deadlines.
Planned operations to meet established schedules, factoring in order demands and business forecasts.
operations specialist
United States Marine Corps
03.2015 - 03.2020
Wrote scripts and shot sheets and edited content for 59 multimedia projects
Provided video coverage that has been used for training and adapting new military processes
Supervised video production for Marine Corps Air Station Miramar
Air show that led to 90 million-views online and increased media coverage
Conducted training to 7 personnel ensuring 100% basic knowledge of Adobe Software
Completed 59 Video Products that resulted in over 50,000 total views across social media platforms
Completed 4 Photo shoots that produced over 200 views on social media platforms
Responded to customer questions via telephone and written correspondence
Communicated with customers daily to request information and
Marketing
Management
Production support
Collected, arranged, and input information into database system.
Motivated and trained employees to maximize team productivity.
Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
Used Premiere pr to edit footage into correct order and add effects.
Collaborated with other production team members for successful completion of projects.
Produced original video content by working collaboratively with producers, designers, and art specialists to facilitate multimedia production.
Recorded multiple camera angles simultaneously to capture dynamic shots.
Edited raw footage in post-production to produce professional videos.
Edited videos and rearranged shots to match creative or production requirements.
Captured footage for variety of projects successfully, from corporate events to weddings.
Developed scripts and storyboards to guide production process.
Transported and set up camera dollies, sliders and jibs.
Calculated proper lighting, shutter angles, camera distances and shot factors.
Experimented with new technologies and equipment, expanding production and artistic capabilities.
Wine and Spirits Representative at River City Distributing Co/Keg 1 River CityWine and Spirits Representative at River City Distributing Co/Keg 1 River City
Restaurant Guest Service Manager at River City Grill And Italia At River CityRestaurant Guest Service Manager at River City Grill And Italia At River City