Preston Hobbs
Summary
Dynamic and detail-oriented professional with experience at Southern Business Solutions, excelling in bank reconciliation and customer relations. Proven ability to manage financial records and support tax preparation, teamwork. Adept at maintaining organization and accuracy, ensuring compliance with regulations and enhancing operational efficiency.
Customer service done on a daily basis
Overview
17
17
years of professional experience
Work History
Bookkeeping Assistant
Southern Business Solutions
01.2009 - Current
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Assisted CPA with yearly Income Tax Returns
Customer Service Representative
Ups Store
07.2025 - 08.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Left due to conflict with lack of training and communication
Caregiver
Grandparents
05.2022 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted in all aspects of daily living as Grandfather had Alzheimer's and the end of life aspects of Agent Orange exposer from military career.
Security Supervisor
Durham Rescue Mission
10.2019 - 05.2022
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
Kitchen Manager
Batson's Galley Seafood Restaurant
07.2018 - 05.2019
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Job ended due to restaurant closing.
Education
General Education
Dixon High School
Holly Ridge, NC06-2009
Skills
- Bank reconciliation
- Customer relations
- Turbo Tax Software
- Organization of yearly receipts
- All aspects of office work
Timeline
Customer Service Representative
Ups Store
07.2025 - 08.2025
Caregiver
Grandparents
05.2022 - 01.2025
Security Supervisor
Durham Rescue Mission
10.2019 - 05.2022
Kitchen Manager
Batson's Galley Seafood Restaurant
07.2018 - 05.2019
Bookkeeping Assistant
Southern Business Solutions
01.2009 - Current
General Education
Dixon High School
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