Preston Holloway
DeSoto,TX
Summary
Internet- savvy, self-directed and successful Influencer with proven track record of working on social media projects from concept to completion while prioritizing and creatively problem-solving to get results. Develops, writes and curates content to inform and shape opinions. Connects with consumers worldwide to drive positive brand perception and lead purchases. Strong social network of 70k+ followers.
Overview
14
14
years of professional experience
Work History
Member Relationship Specialist
Credit Union of Texas
09.2021
- Member follow up to uncover financial needs while uncovering any additional needs met
- Maintain confidentiality of member information and other sensitive information
- Deliver an unexpected experience with outstanding service to internal and external members
- Regularly follow up with members to ensure that their financial needs are met and uncover any additional needs they may have.
Technical Support
Comcast
01.2021 - Current
- Provided exceptional technical support, consistently surpassing client expectations for service quality.
- Documented standard operating procedures for consistent technical support delivery across the organization.
- Increased customer satisfaction by providing efficient repair services and technical support.
- Provided technical support to clients, resolving issues remotely or escalating as necessary.
- Increased customer satisfaction by providing efficient technical support and solutions.
- Provided technical support to staff members, resolving issues efficiently and effectively.
- Communicated with internal technical support to investigate and fix technical issues.
- Provided technical support, resolving complex issues related to treatment processes.
Social Media Influencer
Black Monarch Music Group
01.2022 - 07.2024
- Hosted live events on social media platforms, fostering community interaction and increasing brand loyalty among followers.
- Formulated high-quality written storytelling and visual content for social media campaigns.
- Crafted authentic sponsored content for brands that resonated with followers, leading to long-term partnerships and collaborations.
- Collaborated with marketing teams to develop effective influencer campaigns, resulting in higher engagement and sales conversions.
- Strengthened personal brand identity by consistently maintaining a focused and authentic voice, tone, and visual aesthetic across all content creation efforts.
- Monitored social media analytics to identify trends and adjust strategies accordingly, driving continued audience growth.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Followed and reviewed competitor social media channels, content, and strategy to relay insights.
- Leveraged video content across various platforms to showcase product reviews, tutorials, or other relevant topics, diversifying content offerings for increased engagement opportunities.
- Engaged with consumers using education, passion and authenticity.
- Gathered insights from interaction with current and prospective consumers to enhance content.
- Monitored and built social media following by maintaining solid online presence via community engagement.
Frontline Underwriter
Superior Meadows Mortgage Services
07.2015 - 01.2021
- Review financial statements, credit reports, applicable ratios (DTI/LTV), property evaluation and various other factors
- Review and analyze loan conditions to make a decision on final approval
- Utilize lending authority and mature understanding of all aspects of Mortgage and/or Home Equity underwriting and portfolio guidelines to underwrite moderately complex loan files
- Review and evaluate credit applications for accuracy and compliance
- Perform loan file review and to determine compliance with investor guidelines
- Assess fraud indicators and report suspicious activity accordingly to company policy
- Re-work files based on changes and updates to loan terms, conditions.
Frontline Underwriter
Generations Credit Union
04.2010 - 07.2015
- Performed comprehensive and in-depth company and industry research
- Prepared presentations and other materials for clients
- Conducted research, participating in strategic planning and assisting in the execution of advisory services
- Conducted financial analysis, preparing credit packages, and monitoring existing deals; creating pitches, proposals, and marketing materials
- Participated in client meetings, due diligence visits, and other client interactions to gain exposure to key executives and senior bankers
- Accurately calculate income and qualify assets to be used for loan closing and reserves
- Analyze appraisals for acceptability to FNMA standards
- Underwrote new business, renewals, and endorsements
- Used risk-management tools to monitor trading positions and manage risk
- Adhering to all client/lender policies and procedures, in addition to Federal, State, and or municipal laws and regulations within the due diligence process
- Identify portfolio risks resulting from clients’ underlying business practices, underwriting, and or fraud exposure
- Completed audits to ensure productivity, quality, and customer-service standards were met and complied with legal regulations and client expectations.
Education
Bachelor - Communications
Sam Houston State University
08.2005
Skills
- Influencer Marketing
- Multimedia Editing
- Social Media Strategy
- Podcasting
- Content strategies
- Visual storytelling
- Content Development
- Live streaming with Audience Engagement
- Social Media Promotions
- Competitor research
- Reliability
- Creative Thinking
Accomplishments
- Collaborated with a team in the development of self published book, Swim Deeper. Available on all platforms.
References
Available upon request
Timeline
Social Media Influencer
Black Monarch Music Group
01.2022 - 07.2024
Member Relationship Specialist
Credit Union of Texas
09.2021
Technical Support
Comcast
01.2021 - Current
Frontline Underwriter
Superior Meadows Mortgage Services
07.2015 - 01.2021
Frontline Underwriter
Generations Credit Union
04.2010 - 07.2015
Bachelor - Communications
Sam Houston State University
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