Preston L. Smith, Jr.
Conroe,TX
Summary
Versatile and results‑oriented operations professional with experience spanning transportation training, retail leadership, warehouse management, and machine operation. Proven ability to train and mentor employees, uphold strict safety and compliance standards, and optimize daily workflows for efficiency and accuracy. Skilled in team supervision, inventory control, customer service, equipment operation, and problem‑solving in fast‑paced environments. Recognized for strong communication, reliability, and a hands‑on leadership style that supports smooth operations and high‑performing teams across diverse industries.
Overview
17
17
years of professional experience
Work History
Machine Operator
CVS Warehouse
Conroe, TX
03.2025 - 10.2025
- Operated warehouse machinery to ensure efficient product handling and distribution.
- Monitored inventory levels, performing regular checks for accuracy and compliance.
- Collaborated with team members to streamline operational processes and enhance workflow efficiency.
Warehouse Manager
Tetra Tech
Missouri City, TX
05.2022 - 03.2025
- Oversaw daily commercial warehouse operations for oil and gas industry, ensuring adherence to safety protocols and efficiency standards.
- Coordinated inventory management, optimizing stock levels and minimizing discrepancies.
- Operated forklift equipment for oil rigs, managed incoming freight and outbound packages while implementing OSHA standards.
- Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
- Trained and mentored staff on best practices in warehouse procedures and equipment usage.
Assistant Store Manager
Pepboys Parts And Auto
Spring, TX
05.2020 - 04.2022
- Assisted in managing daily store operations and staff scheduling to optimize productivity.
- Trained and mentored new team members on customer service standards and sales techniques.
- Developed strategies to enhance customer satisfaction and foster repeat business.
- Implemented inventory management procedures to ensure stock accuracy and availability.
- Resolved customer inquiries and complaints effectively, enhancing overall shopping experience.
Bus Driver Training Instructor
The Parking Spot
Houston, Tx
05.2018 - 03.2020
- Developed and implemented training programs for new bus drivers to enhance safety and operational efficiency.
- Conducted hands-on driving assessments, ensuring compliance with safety regulations and company standards.
- Operated 15 seat passenger bus
- Facilitated instructions on vehicle operation, safety protocols, and customer service best practices.
- Evaluated trainee performance through practical tests, providing constructive feedback for continuous improvement.
Store Manager
Tread Quarters Discount Tire
Portsmouth, VA
08.2012 - 02.2014
- Managed 10 employees and front end operations
- Supervised daily functions of store activity
- Direct store from an yearly average of $650,000 to 1.2 million within three months
- Maximized sales and profitability through execution of company programs
- Interface directly with customers and via telephone to ensure excellent customer service and resolved problems at store level
- Skilled in inventory control, cash management and staff supervision
Assistant Store Manager
Kramer Tire Co.
Chesapeake, VA
08.2008 - 08.2012
- Managed 10 employees and front end operations
- Supervised all daily functions of store activity
- In one year, led store to rank #3 from #18 in company sales out of 20 stores
- Maximized sales and profitability through execution of company programs
- Interface directly with customers in person and via telephone to ensure excellent customer service and resolved all problems at store level
- Skilled in inventory control, cash management and staff supervision
- Promoted to Manager of Tread Quarters
Education
Delgado Community College
New Orleans, LA01-1979
McDonough 35 Sr. High School
New Orleans, LASkills
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Internet
- Windows
- Customer service
Timeline
Machine Operator
CVS Warehouse
03.2025 - 10.2025
Warehouse Manager
Tetra Tech
05.2022 - 03.2025
Assistant Store Manager
Pepboys Parts And Auto
05.2020 - 04.2022
Bus Driver Training Instructor
The Parking Spot
05.2018 - 03.2020
Store Manager
Tread Quarters Discount Tire
08.2012 - 02.2014
Assistant Store Manager
Kramer Tire Co.
08.2008 - 08.2012
Delgado Community College
McDonough 35 Sr. High School
Training and Education
- January 2011 Goodyear Customer Training Seminar
- January 2010 Goodyear Customer Training Seminar
- February 2005 Customer Service Training
- September 2005 Customer Service Training/Public Relations
- July 2003 Louisiana State Board Certification for substance abuse counselor
Highlights of Qualifications
- Over 30 year’s customer service experience
- Effective communicator
- People person
- Professional at all times in manner and appearance
- Problem solver