Preston Montalto
Macomb,Michigan
Summary
Worked several years in the food service industry. Started as a banquet server and advanced to a waiter at a prestigious country club. I have acquired additional abilities and skills through each phase that I can adapt and apply effectively to a new career path.
Overview
9
9
years of professional experience
Work History
Restaurant Waiter
Birmingham Country Club
Birmingham, MI
04.2021 - Current
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Took accurate food and drink orders, using a POS ordering software system.
- Trained new employees to perform duties.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Resolved customer complaints in a polite manner according to company policy.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Banquet Server
Cherry Creek Golf Club
Shelby Township, MI
02.2018 - 03.2020
- Adhered to sanitation and safety policies, protecting establishment, and patrons.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Participated in ongoing training to enhance job skills and knowledge.
Concession Server
Birmingham Athletic Club
Bloomfield Township, MI
05.2015 - 01.2018
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared items according to written or verbal orders, working on several different orders.
- Delegated tasks to other concession team members and prioritized duties to meet deadlines.
- Followed all safety guidelines when operating kitchen equipment such as deep fryers or ovens.
- Worked with teammates and openly invited coaching from management team.
Education
Some College (No Degree) -
Macomb Community College
Clinton Township, MISkills
- Eager and willing to learn
- Team-player who also can work independently
- Proficient multitasker
- Achieve results with accuracy and precision
- Use abilities to the fullest
Affiliations
- Enjoy working out on a daily basis
- Currently on a mens recreational soccer team
References
References available upon request.
Timeline
Restaurant Waiter
Birmingham Country Club
04.2021 - Current
Banquet Server
Cherry Creek Golf Club
02.2018 - 03.2020
Concession Server
Birmingham Athletic Club
05.2015 - 01.2018
Some College (No Degree) -
Macomb Community College
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