Summary
Overview
Work History
Education
Skills
Relevant Courses
hobbies
Timeline
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Preston Ochei

Preston Ochei

Conyers,GA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

6
6
years of professional experience

Work History

Manager

Hype 24/7
04.2022 - Current
  • Maintained ongoing operational reporting processes
  • contributed input to budgeting and planning processes
  • performed specialized analyses of department operations, processes, and productivity
  • maintained reporting systems for continuous department performance monitoring
  • developed reports on department and external trends, utilized analysis for strategic planning, goal setting, and budgeting.
  • Attended trade shows, conferences, and other industry events to promote the company's products and services.

Sales Professional

Foot Locker
Lithonia, GA
01.2019 - 01.2021
  • Exceeded personal and store sales goals by 15-20%, maintained meticulous order of stock inventory, specialized in customer satisfaction, effectively conveyed info with team & leadership.
  • Developed and implemented sales strategies to increase customer base and boost revenue.
  • Maintained relationships with existing customers to encourage repeat and additional sales.
  • Provided detailed product information to customers and answered inquiries in a timely manner.

Commercial Sales Rep

Autozone
08.2020 - 12.2020
  • Provided exceptional support to clients with meaningful and thoughtful communication - via phone (inbound and outbound calls), online support requests, and live chat, was a problem-solver that seeked to understand the heart of each client's issue, technically savvy and a thorough troubleshooter, utilized multiple internal systems to understand client inquiries/issues, research to find possible solutions, and document all client communication, continually worked on growing my understanding of product offerings to always provide value and expertise in every client interaction.

Customer Attendant

LA Fitness
Conyers, GA
07.2017 - 11.2017
  • Offered top-notch customer service, opened and closed gym, followed up with members for billing, maintained cleanliness and safety of gym, ensured safe and enjoyable member experience by providing proper guidance and equipment.
  • Greeted customers and provided friendly customer service.
  • Provided information on product features, prices and availability.
  • Maintained knowledge of store layout and assisted customers with locating desired items quickly.
  • Performed opening and closing procedures for the store including setting alarms, counting money drawer contents.
  • Ensured all safety regulations were being followed at all times.
  • Developed positive relationships with regular customers through friendly conversation.

Education

BA in Economics, Minor in CIS -

Georgia State University

Skills

  • Excellent analytical abilities
  • Goal and detail oriented
  • Skilled at problem solving
  • Competent with Microsoft products
  • Professional and friendly demeanor
  • Proficient in Python, Stata, R, Tableau, and Excel
  • Strategic Planning
  • Expense Tracking
  • Policy Implementation
  • Marketing
  • Lead Generation
  • Time Management

Relevant Courses

● Intro to programming
● Data science for economics
● Digital business transformation
● Money and credit
● Risk management and insurance

hobbies

  • Watching documentaries and movies
  • Reading or listening to audio books
  • Cooking & trying food
  • Running & weight-lifting
  • Playing sports
  • Learning new technology

Timeline

Manager

Hype 24/7
04.2022 - Current

Commercial Sales Rep

Autozone
08.2020 - 12.2020

Sales Professional

Foot Locker
01.2019 - 01.2021

Customer Attendant

LA Fitness
07.2017 - 11.2017

BA in Economics, Minor in CIS -

Georgia State University

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Preston Ochei