Preston Rapp
Grand Rapids,MI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Operations Manager
RHD Tire
01.2023 - 12.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Inside sales
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
Warehouse Manager
RHD Tire
02.2020 - 12.2022
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Warehouse Worker
RHD Tire
05.2018 - 02.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 80lbs pounds.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Completed cycle counts and monthly inventory.
Scanning Coordinator
Vail Resorts Inc
10.2017 - 04.2018
- Enhanced customer experience by efficiently scanning tickets and providing accurate directions.
- Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
- Improved overall event satisfaction with friendly and professional interactions during the ticket scanning process.
Education
High School Diploma -
East Grand Rapids High School
Grand Rapids, MI05.2015
Skills
- Organizational Management
- Workflow Optimization
- Performance Reporting
- Logistics Oversight
- Customer Service
- Labor Relations
- Customer Retention
- Inventory Management
- New Business Development
- Route Planning
- Inside Sales
Timeline
Operations Manager
RHD Tire
01.2023 - 12.2023
Warehouse Manager
RHD Tire
02.2020 - 12.2022
Warehouse Worker
RHD Tire
05.2018 - 02.2020
Scanning Coordinator
Vail Resorts Inc
10.2017 - 04.2018
High School Diploma -
East Grand Rapids High School
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