Preston Rhoades
Fultondale,AL
Summary
I'm a Retail Parts Professional with a proven track record at Tameron Honda, excelling in customer service and inventory management. Skilled in optimizing supply chain processes and enhancing team collaboration. I successfully improve order accuracy, significantly reducing fulfillment errors. I'm committed to fostering customer loyalty through effective communication. I have the ability to enhance inventory accuracy and foster positive client interactions. I'm a team player known for flexibility and reliability. Adept at inventory control, customer service, and supplier coordination. I'm effective at problem-solving and do my best to learn from mistakes instead of letting them drag me down. I'm motivated to improve my skills, exceed expectations, and work with efficiency.
Overview
9
9
years of professional experience
Work History
Retail Parts Professional
Tameron Honda
08.2020 - Current
- Managed inventory levels to ensure optimal stock availability and minimize backorders.
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Collaborated with team members to streamline parts ordering processes, enhancing workflow efficiency.
- Trained new staff on product knowledge and customer interaction best practices, fostering a knowledgeable team environment.
- Analyzed sales trends to recommend inventory adjustments, improving overall sales performance.
- Oversaw daily operations, ensuring adherence to company policies and quality standards in parts distribution.
- Led initiatives to improve order accuracy, significantly reducing errors in fulfillment processes.
- Managed special orders for hard-to-find items, exceeding customer expectations and building loyalty.
- Trained new employees on store operations, product knowledge, and customer service standards to create a cohesive team environment.
- Utilized point-of-sale system efficiently for order processing, inventory control, and reporting functions.
- Handled customer inquiries and resolved issues in a timely manner, fostering positive relationships and repeat business.
Railroad Worker
Inter-Rail Transportation
12.2019 - 08.2020
- Coordinated with team members to maintain high safety standards during rail operations.
- Monitored equipment performance, initiating repairs to minimize downtime.
- Conducted regular inspections of cargo and equipment for compliance with regulations.
- Developed process improvements that enhanced overall workflow and productivity in operations.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
Fast Food Cashier
Full Moon BBQ
04.2017 - 11.2019
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash register operations, ensuring accuracy in cash handling and balancing daily receipts.
- Maintained cleanliness and organization of work area to enhance overall guest experience.
- Collaborated with team members to optimize workflow during peak service hours.
Education
High School Diploma -
Gardendale High School
Gardendale, AL01-2019
Skills
- Cash handling proficiency
- Merchandising strategies
- Store maintenance
- Negotiation
- Returns processing
- Technical aptitude
- Supply chain
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Team collaboration
- Verbal and written communication
- Clean driving record
- Email communication
- Forklift operation
- Operations management
- Invoice processing
- Goal setting
Timeline
Retail Parts Professional
Tameron Honda
08.2020 - Current
Railroad Worker
Inter-Rail Transportation
12.2019 - 08.2020
Fast Food Cashier
Full Moon BBQ
04.2017 - 11.2019
High School Diploma -
Gardendale High School