Preston Sartell
Provo,UT
Summary
Personable and dedicated Customer Service Representative with extensive experience in the retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Customer Service Specialist
TARGET
Provo, UT
01.2024 - Current
- As a customer service specialist, I work at the registers, customer service desk taking returns, and in the online shopping orders
- Before the store opened, I helped build and stock shelves, conducted inventory inspections and organized the warehouse.
Cashier/Stocker
TRADER JOES
02.2023 - 10.2023
- At this job I switched between working at the register as either a bagger or a cashier
- As a bagger it was my job to organize customers groceries into paper bags
- As a cashier I scanned items and took payment and held conversations with the customers
- When I was stocking the store, I moved from department to department
- I have experience stocking produce, meat, cheese, dairy, frozen items, canned and boxed goods.
Pet Care/Cashier
PETSMART
02.2022 - 02.2023
- I worked as a cashier and pet care assistant
- As a cashier I handled money, interacted with customers, and stocked the shelves
- When I was doing pet care, my job was to feed and clean all the pet habitats.
Lead New Employee Trainer/Shift Manager
SLIM CHICKENS
12.2020 - 08.2021
- I learned all store positions
- I became a shift lead and responsibilities included, figuring out breaks, keeping employees busy, taking care of customer complaints, and opening or closing the store for the day
- All new employee training including, giving new employees good trainers on their positions and helping them through the website training.
Admissions/Customer service/Ropes course instructor
THANKSGIVING POINT
12.2019 - 12.2020
- I sold admission tickets and membership passes
- I operated and gave tours on a 70-foot ropes course
- I also worked special events like Tulip Festival, Cornbellies and Lumanaria.
Education
In Progress - Bachelor’s Degree in Science
BYU Idaho
08.2019
Diploma/GED -
Skyridge High School
06.2017
Skills
- Great interpersonal skills
- Customer service
- Organization of product
- Money Handling
- Stocking Shelves with product meats, produce, caned and boxed items etc
- Good communication skills
- Adaptive team player
- Active Listening
Timeline
Customer Service Specialist
TARGET
01.2024 - Current
Cashier/Stocker
TRADER JOES
02.2023 - 10.2023
Pet Care/Cashier
PETSMART
02.2022 - 02.2023
Lead New Employee Trainer/Shift Manager
SLIM CHICKENS
12.2020 - 08.2021
Admissions/Customer service/Ropes course instructor
THANKSGIVING POINT
12.2019 - 12.2020
In Progress - Bachelor’s Degree in Science
BYU Idaho
Diploma/GED -
Skyridge High School
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