Friendly well rounded worker, experienced in High stress de escalation, Security, Sales, and Labor jobs. Highly trained in communication and team work.
Overview
6
6
years of professional experience
Work History
Security Officer
Promedica Toledo Hospital
03.2021 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Warehouse Manager
Foot Management Inc
01.2019 - 01.2021
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Cashier Team Lead
Candy Kitchen
04.2017 - 01.2019
Communicated with customers and team members to solve problems.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assisted customers by answering questions and fulfilling requests.
Processed both cash and card purchases and returns.
Received and processed customer payments.
Quickly and accurately counted drawers at start and end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Increased customer loyalty and retention.
Maintained stock to meet expected customer demand.
Educated employees on register use, merchandising, and customer service.
Taught employees fundamentals of register use, merchandise scanning and customer service.
Resolved escalated customer disputes with special actions such as discounts.