Preston Shaffer
York,PA
Summary
Detail-oriented team player with strong organizational skills. Proven ability to effectively manage and prioritize multiple projects simultaneously, ensuring a high degree of accuracy in all tasks. Committed to delivering exceptional results through meticulous attention to detail and a proactive approach to problem-solving. Adept at collaborating with cross-functional teams to achieve project objectives and exceed expectations.
Overview
5
5
years of professional experience
Work History
Senior Quality Assurance Lead
- Develop and implement quality control processes and procedures to ensure product conformance
- Conduct regular audits to assess product quality and identify areas for improvement
- Create and maintain documentation of all quality control activities
- Analyze data and generate reports on quality metrics for management review
- Train and mentor team members on quality control processes and practices.
Mobile Technician
Assurant Solutions
York, PA
01.2011 - 01.2016
- Diagnose and troubleshoot mobile devices to identify faults and repair issues
- Perform software updates and installations to ensure devices are up-to-date and functioning optimally
- Repair or replace damaged components, such as screens, batteries, charging ports, and buttons
- Stay up-to-date with new mobile technology trends and advancements to provide the best service to customers.
Education
Associate Degree in Specialized Business -
York Technical Institute
York, PA01.2005
Diploma -
York Catholic High School
York, PA01.2002
Skills
- Training and mentoring
- Root Cause Analysis
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational Skills
- Documentation skills
- Data Analysis
Timeline
Mobile Technician
Assurant Solutions
01.2011 - 01.2016
Senior Quality Assurance Lead
Associate Degree in Specialized Business -
York Technical Institute
Diploma -
York Catholic High School