Summary
Overview
Work History
Education
Skills
Timeline
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Preston Shaw

Park Ridge,IL

Summary

Adept at driving operational excellence and customer satisfaction, I leveraged my expertise in financial management and relationship building at Shaw Renovations and Tercel Companies. By implementing strategic planning and project management skills, I significantly enhanced business efficiency and fostered a culture of collaboration, leading to sustained growth and client loyalty.

Overview

16
16
years of professional experience

Work History

Owner

Shaw Renovations
03.2011 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Plumbing Contractor

Shaw Renovations
03.2011 - Current
  • Reduced plumbing issues for clients by conducting regular maintenance checks and repairs.
  • Troubleshot complex plumbing problems, identifying root causes and implementing effective solutions.
  • Maintained clear lines of communication with clients throughout projects, addressing concerns and providing updates on progress.
  • Implemented cost-effective solutions to minimize expenses while maintaining high-quality workmanship.
  • Adhered strictly to local building codes and industry best practices when performing installations or repairs, guaranteeing compliance with regulatory requirements.
  • Increased customer satisfaction by providing timely and efficient plumbing services.
  • Conducted thorough inspections of plumbing systems to detect leaks and potential hazards, ensuring compliance with safety regulations.
  • Managed schedules effectively to maximize productivity while minimizing downtime between jobs or tasks during busy periods.
  • Performed emergency repairs promptly to minimize damage caused by leaks or malfunctions within the system.

Partner

Tercel Companies
01.2008 - Current
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Education

Bachelor of Science - Marketing

Elmhurst College
Elmhurst, IL
05.2004

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Strategic Planning
  • Project estimating
  • Financial Management

Timeline

Owner

Shaw Renovations
03.2011 - Current

Plumbing Contractor

Shaw Renovations
03.2011 - Current

Partner

Tercel Companies
01.2008 - Current

Bachelor of Science - Marketing

Elmhurst College

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Preston Shaw