Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Preston Sheppard

Elyria

Summary

Dedicated professional with a strong background in Client service. Expert in conflict resolution and effective communication, consistently delivering high Client satisfaction and innovative solutions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

MLO

Rocket
Cleveland
10.2023 - 01.2026
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Supported and guided colleagues, fostering a collaborative work environment.
  • Proposed innovative ideas and solutions that improved team performance and outcomes.
  • Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.

Education

High School Diploma -

Strongsville Highschool
Strongsville
06-2017

Skills

  • Audio mixing
  • Sound system setup
  • Music composition
  • Music theory
  • Training design
  • Program development
  • Effective communication
  • Public speaking
  • Customer service
  • Conflict resolution
  • Leadership

Certification

NMLS#2539961

Timeline

MLO

Rocket
10.2023 - 01.2026

High School Diploma -

Strongsville Highschool
Preston Sheppard