Preston Smith
Gettysburg,PA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Senior Supervisor
Park City Center Mall
Lancaster, PA
03.2022 - Current
- Daily deployment schedule for all officers.
- Monitoring CCTV cameras and dispatching units to calls that come into the command center, and putting the calls into a CAD system.
- Patrols inside and outside of the building, as well as driving a car with an LPR system to capture license plates that are connected with the police department.
- Responding to calls and de-escalating verbal and physical fights.
- Analyzed data to identify trends or opportunities for improvement.
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Established relationships with law enforcement agencies in order to facilitate investigation of cybercrime incidents or other criminal activities involving IT infrastructure.
- Created and maintained employee schedules to ensure adequate staffing levels.
Security Officer
West Gate Corporate Security
01.2021 - 01.2022
- Monitoring access control and CCTV cameras.
- Checking in visitors and contractors.
- Safety and security of building, inside and outside.
- Notating and responding to any alarm calls that are received.
- Checked for safety hazards and took corrective action when necessary.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Performed first aid and CPR when necessary during emergency situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored premises and recorded activity in daily officer reports.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Security Operations Manager
Orlando Science Center
01.2019 - 01.2021
- Patrol of building every hour.
- Control of the security command center.
- Safety and security of team members and guests are met.
- Liaison for Orlando Police and Orlando Fire Department.
- Developed and maintained security policies, procedures, and standards to ensure compliance with applicable regulations.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
- Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
- Maintained team compliance with professionalism guidelines and security team standards.
- Trained new security officers on safety protocols and company standards.
Security Officer
Allied Universal Security Services
01.2016 - 01.2019
- Responsible for all security and safety for the HD Supply Building.
- Proficient in Microsoft Office.
- Proficient in Security and Monitoring programs.
- Dispatching units to where they are needed.
- Monitoring a 24/7 emergency call line for the HD Supply industry.
Security Supervisor
Universal Orlando
01.2014 - 01.2016
- Supervised team to ensure that all guests were safe and following Universal's Guest Policies; coordinated operations and work schedules for team; managed surveillance in posted area.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Supervised property entrances and exits and monitored employee safety.
- Led security team and contributed to on-call shifts.
- Developed and implemented preventative measures against accidents, thefts and other risks.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Worked closely with local law enforcement to coordinate security operations and investigations.
Shift Manager
Little Caesars
01.2013 - 01.2014
- Customer service; Maintained inventory; Observed hiring and scheduling.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Monitored store operations to ensure compliance with company policies and procedures.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Processed weekly payroll information using appropriate software applications.
- Reviewed security footage regularly for suspicious activities or theft attempts.
- Helped employees accomplish tasks during peak periods.
- Documented receipts, employee hours and inventory movement.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Taught staff upselling techniques to meet revenue targets.
Education
Bachelor of Arts - Criminal Justice
University of Maryland - Baltimore County
Baltimore, MD05-2026
Associate of Science - Criminal Justice
Seminole State College of Florida
Sanford, FL05-2020
HS DIPLOMA -
Lake Brantley High School
Altamonte Springs, FL05.2014
Skills
- Leadership award
- CPR/first aid Instructor
- Staff Oversight
- Data Analysis
- Staff Management
- Operations Management
- Training and mentoring
- Management Skills
- Honest
- Reliable
- Trustworthy
- Multitasking
- CPI certification
- IHASS Hospital certified
- Public Speaking
- MS Office
- Problem Resolution
- Verbal Communication
- Customer Relations
- Leadership
References
Available upon request
Otherskillsandachievements
- Leadership award
- CPR/first aid
- Management Skills
- Class D license
- Honest, Reliable, and Trustworthy
- Multitasking
- CPI certification
Certification
- IHASS Certification
- Leadership award
- CPR/AED Instructor
- CPI Certifaction
References
References available upon request.
Timeline
Security Senior Supervisor
Park City Center Mall
03.2022 - Current
Security Officer
West Gate Corporate Security
01.2021 - 01.2022
Security Operations Manager
Orlando Science Center
01.2019 - 01.2021
Security Officer
Allied Universal Security Services
01.2016 - 01.2019
Security Supervisor
Universal Orlando
01.2014 - 01.2016
Shift Manager
Little Caesars
01.2013 - 01.2014
Bachelor of Arts - Criminal Justice
University of Maryland - Baltimore County
Associate of Science - Criminal Justice
Seminole State College of Florida
HS DIPLOMA -
Lake Brantley High School
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