Summary
Overview
Work History
Education
Skills
Timeline
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Preston Stevens

Aviation, Communication, Public Speaking, Training.
Newark,CA

Summary

Background:

  • High IQ test rating averaging 165.
  • Consistently achieved high grades in education.
  • Proficient in knowledge of aviation, aircraft, and the phonetic alphabet.
  • One of his passions since childhood was always aviation and airplanes.
  • Proficient in customer service and how to talk to people well in a kind and professional manner.
  • Spent over a year in sales and did well for himself, but his true aim for his career is in aviation as a pilot.
  • Currently a student pilot with East Bay Flights based out of KOAK.
  • Alumnus of national Speech and Debate League, STOA. He spent 5 years competing and graduated having spent 3 years of his competitive public speaking career ranking among the top 10 competitors in the nation.
  • When he is not working he is an avid gym and personal training enthusiast. He loves to physically and mentally challenge himself. You can also find him studying for his pilot training, or scheduling his next flight at almost any given time. Aviation is truly his passion.

Strong-Suits:

  • Precision Communication: Given his long public speaking career and communications training, he is highly intuitive, comfortable, professional with his communication abilities.
  • Precision Performance: Extremely comfortable performing under pressure and in rough and otherwise uncomfortable conditions.
  • Precision Learning: Very fast learner and has a fast-growing technical knowledge base of aviation and even individual aircraft.
  • Precision Teaching: Once information is learned, his communication skills allow him to teach that knowledge thoroughly and skillfully to trainees.

Summary:

  • Very outgoing individual. Hardworking and a driven employee in any environment who cultivates productivity, organization, and diligence in his work ethic. Known to be extremely adaptable in group environments. Once trained, he hardly needs to be managed, corrected, or retaught. He ultimately values learning and building a broad knowledge basis and skillset in his profession. He listens well and takes critique well. He is always looking for ways to improve and optimize processes in his work ethic. Letters of recommendation are available upon request.

Overview

4
4
years of professional experience
12
12
years of post-secondary education

Work History

Line Service Technician

Signature Aviation
07.2023 - 04.2024
  • Enhanced aircraft safety by conducting thorough pre-flight inspections and identifying potential issues.
  • Streamlined refueling processes for increased efficiency and reduced downtime between flights.
  • Addressed passenger concerns swiftly, cultivating a reputation for excellent customer care among clientele.
  • Handled hazardous materials according to regulations, protecting personnel and the environment from potential harm.
  • Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
  • Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
  • Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
  • Supported airport events by setting up necessary equipment and assisting with logistics as needed.
  • Coordinated with various departments to ensure seamless communication regarding flight schedules and service requirements.
  • Conducted routine checks on ground support equipment, guaranteeing optimal performance during critical operations.
  • Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
  • Trained new hires on line service technician procedures, contributing to the overall success of the team.
  • Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
  • Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
  • Collaborated with maintenance teams to address aircraft repairs promptly, minimizing delays in flight schedules.
  • Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
  • Documented all operations and managed communication with team members.
  • Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
  • Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
  • Towed aircraft to gates and hangars using Lektros and other vehicles.
  • Maintained accurate documentation of performed work and completed tasks.
  • Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.

- Sales Manager

Toyota Marin
05.2021 - 03.2022
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
  • Produced contracts, reports, letters, and proposals for clients.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Prepared purchased vehicles and completed final delivery checks.
  • Contacted associated dealerships to locate desired vehicles meeting customer specifications.
  • Completed registration paperwork and sales documentation.
  • Responded to customer enquiries via telephone and email.

- Federal Security Officer

Guard Force International
01.2020 - 03.2021
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Worked rotationally at 3 different locations
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Education

High School Diploma -

Lake View Academy
Newark, CA
01.2007 - 05.2019

Skills

    - Multi-tasking

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Timeline

Line Service Technician

Signature Aviation
07.2023 - 04.2024

- Sales Manager

Toyota Marin
05.2021 - 03.2022

- Federal Security Officer

Guard Force International
01.2020 - 03.2021

High School Diploma -

Lake View Academy
01.2007 - 05.2019
Preston StevensAviation, Communication, Public Speaking, Training.