PRESTON WILLIAMS
Summary
Program and training professional with experience supporting cross-functional operational initiatives, leadership development, field enablement, and curriculum rollout in fast-paced environments. Skilled in stakeholder communication, operational coordination, training facilitation, process improvement, and leadership support.
Overview
7
7
years of professional experience
Work History
SENIOR TRAINING PROGRAM MANAGER
Vivint
05.2025 - Current
- Partner with field leadership, home office teams, and cross-functional stakeholders to support operational initiatives, leadership development programs, and training rollouts across the organization.
- Develop curriculum, field mastery toolkits, operational resources, and training documentation to improve leadership enablement, field execution, and training consistency.
- Facilitate virtual, in-person, and field-based training sessions for new hires, technicians, and leadership teams while supporting pilot programs and operational initiatives.
- Collaborate with Instructional Design, Enablement, Recruiting, Revenue & Strategy, Safety & Compliance, and NRG leadership teams to coordinate training initiatives and ensure alignment with operational standards and SOPs.
- Partner with Safety & Compliance leadership and NRG stakeholders to support modernization of driver safety curriculum and operational training initiatives aligned with current field standards and SOPs.
- Recipient of team MVP and Rising Impact recognition for contributions to training and operational initiatives.
OPERATIONS AND TRAINING MANAGER
Buck Wild Entertainment Services
01.2022 - 11.2024
- Oversaw daily operations, employee training, scheduling, and equipment management while supporting organizational growth and operational consistency.
- Developed company SOP and Safety Handbooks to standardize employee processes, expectations, and operational procedures.
- Coordinated employee development initiatives, performance evaluations, and operational support across field teams.
- Collaborated with ownership on budgeting, customer experience, marketing, and retention strategies.
BUSINESS DEVELOPMENT REPRESENTATIVE / TEAM LEAD
Palinode
Remote
02.2022 - 12.2023
- Managed and trained a team of 10 BDRs while supporting communication consistency and stakeholder engagement across client accounts.
- Conducted professional presentations and coordinated with financial institution leadership regarding software implementation and operational process improvements.
AREA MANAGER
Sunrun
04.2021 - 02.2022
- Managed customer-facing field operations and coordinated in-home consultations, project communication, and service follow-through throughout the installation process.
- Worked directly with homeowners and field teams to support operational execution and customer experience across assigned territories.
ASSISTANT PROJECT MANAGER
WAMAR Technologies
11.2019 - 04.2021
- Coordinated logistics for specialized technical projects involving government and private contractors, managing scheduling, equipment procurement, and security clearance requirements within highly regulated environments.
- Managed project timelines and cross-functional communication to support successful project execution and operational readiness.
- Worked with contractors, vendors, and internal stakeholders to ensure compliance, testing, and equipment requirements were met.
Education
Software Development - Data Analytics
Brigham Young University - Idaho
Skills
- Program Coordination
- Cross-Functional Collaboration
- Leadership Development
- Field Operations Support
- Curriculum Development
- Training Facilitation
- Process Improvement
- Stakeholder Communication
- SOP Development
- Operational Enablement
Timeline
SENIOR TRAINING PROGRAM MANAGER
Vivint
05.2025 - Current
BUSINESS DEVELOPMENT REPRESENTATIVE / TEAM LEAD
Palinode
02.2022 - 12.2023
OPERATIONS AND TRAINING MANAGER
Buck Wild Entertainment Services
01.2022 - 11.2024
AREA MANAGER
Sunrun
04.2021 - 02.2022
ASSISTANT PROJECT MANAGER
WAMAR Technologies
11.2019 - 04.2021
Software Development - Data Analytics
Brigham Young University - Idaho