Summary
Overview
Work History
Education
Skills
RESPONSIBILITIES
COMMUNITY AND INDUSTRY INVOLVEMENT
Timeline
Generic

PRESTON WOOD

Irvine,CA

Summary

Municipal professional with experience coordinating community programs, managing schedules, and supporting daily operations in public-facing environments. Leads team activities, maintains records, and prepares reports. Builds effective working relationships with staff, participants, and stakeholders to keep programs organized and responsive.

Overview

3
3
years of professional experience

Work History

Senior Leader - Community Services Department

City of Irvine
Irvine, California
03.2024 - Current
  • Facilitated operations across multiple program locations by optimizing staffing, equipment, resources, and logistics.
  • Directed team of 10 employees in daily operations, coordinated schedules, and upheld accountability standards.
  • Built strong working relationships with staff, program participants, and stakeholders while responding to questions and operational concerns.
  • Worked with internal teams to coordinate activities, resolve issues, and support successful program outcomes.
  • Addressed unexpected challenges quickly and applied practical solutions to keep programs running smoothly.
  • Streamlined schedules, reports, and tracking records to enhance organization and ensure reliable follow-through.

Intern

OC Zoo
Orange, California
01.2024 - 03.2024
  • Coordinated program operations, managed event logistics, and facilitated outreach and guest engagement.
  • Supported zoo staff in daily operations with daily animal care routines and habitat upkeep.
  • Prepared feed supplies and delivered meals according to animal schedules.
  • Cleaned exhibits, enclosures, and work areas using approved sanitation methods.

Sales Department

The LEGO Group
Mission Viejo, California
11.2023 - 01.2024
  • Facilitated Store of Year recognition by contributing to highest sales in LEGO location nationwide.
  • Earned promotion to assistant manager for strong performance and leadership potential.
  • Enhanced customer satisfaction with in-depth product knowledge, attentive service, and tailored recommendations.
  • Coordinated merchandising, inventory management, onboarding, and daily operations in high-volume retail environment.

Education

Bachelor of Arts - Public Health

University of California, Irvine
Irvine, California
06-2024

Skills

  • Individual Sales Contributor
  • Business-to-Business Sales
  • Management Skills
  • Program Coordination
  • Resource Allocation
  • Adaptability and Flexibility
  • Collaboration
  • Event Planning, Logistics, & Performance
  • Inter-Departmental Liaison
  • Recordkeeping & Reporting
  • Process Documentation
  • Customer Relationship Management

RESPONSIBILITIES

  • City of Irvine
  • Coordinate daily operations for multi-site programs, aligning scheduling, staffing, and resource allocation
  • Support project logistics including scheduling, site setup, equipment allocation, vendor coordination, and execution of day-of operations, ensuring projects remained on schedule and within scope
  • Deliver high-level stakeholder service by managing inquiries, resolving issues, and maintaining clear communication with clients, vendors, and internal teams
  • Assist in planning and maintaining project schedules, tracking program data, and ensuring accurate documentation
  • Coordinate procurement and use of materials, equipment, and fleet resources, ensuring operational readiness and efficient utilization in a municipal capacity
  • Collaborated with community partners and internal departments to ensure accessibility, compliance, and alignment with organizational standards
  • Supervise and train staff and volunteers, reinforcing safety protocols, performance standards, and accountability while maintaining detailed administrative systems including calendars, tracking tools, reports, and participant data
  • OC Zoo
  • Facilitated educational outreach by engaging with guests, answering questions, and promoting awareness of local wildlife and conservation efforts
  • Assisted in organizing and promoting special events and youth programs, contributing to increased community participation and enhancing the visitor experience
  • The LEGO Group
  • Delivered exceptional customer service by providing personalized product recommendations, facilitating hands-on play experiences, and fostering brand loyalty among a diverse customer base
  • Led visual merchandising efforts and maintained store presentation standards, contributing to a dynamic retail environment that consistently exceeded sales targets and enhanced guest engagement
  • Maintained active engagement and achieved and surpassed Key Performance Indicators (KPIs) including reaching $4,000,000 in annual store revenue as a team, 15 staff performance reviews completed, 5 interviews conducted, and three new jobs pulled within 90 days

COMMUNITY AND INDUSTRY INVOLVEMENT

  • Current member on the MMASC (Municipal Management Association of Southern California) to expand my skills and knowledge in the given field
  • Experience participating in several local government related conferences and forums to gain the knowledge and credibility within the field
  • Traveled extensively across the West-Coast and Southern California to engage with current City and healthcare program leaders and managers within their prospective cities. These trips provided valuable insights into vast experience via seasoned administrators and demonstrated my commitment to fostering valuable relationships

Timeline

Senior Leader - Community Services Department

City of Irvine
03.2024 - Current

Intern

OC Zoo
01.2024 - 03.2024

Sales Department

The LEGO Group
11.2023 - 01.2024

Bachelor of Arts - Public Health

University of California, Irvine
PRESTON WOOD