Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Preston J. Steele

Peer Support Specialist
San Mateo,CA

Summary

During the last twenty years of experiencing mental health issues, I have gained invaluable and firsthand experience of what it is like to struggle with severe mental illness. Over the last ten years, I have also been freely counseling the general population of those suffering from severe mental illness due to me holding a Peer Counseling Certificate during that time, and most of my friends are in the mental health population. My experience over the last twenty years in the customer service environment has given me extremely apt people skills and the ability to handle high pressure situations while keeping grace and composure. I have also recently started doing speaking engagements for the mental health system and those within it.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Public Speaker

Caminar, Heart And Soul
San Mateo County, CA
05.2023 - Current
  • Researched material extensively before writing informative speeches.
  • Implemented stories and anecdotes into speeches to make information more entertaining.
  • Presented information regarding my recovery story of mental health challenges to groups of ten or more people.


Driver

DoorDash
San Mateo, CA
05.2021 - Current
  • Communicated with management, employees, and guests on the day-to-day tasks required to the smooth operation of the restaurant, team, and customers
  • Gained several service awards and was promoted to Shift Lead within a month and a half
  • Showed strong leadership skills, and was being openly groomed for a corporate path in the company.

Data Entry Technician

Eat24
San Bruno, CA
11.2013 - 12.2023
  • Utilized sophisticated technology to gather and organize orders, navigating heavy machinery, and customer service skills
  • Implemented time management skills, con ict resolution, and communication to provide exceptional customer service to clients and company.

Macaroni Grill

Server, Shift Lead
San Mateo, CA
05.2013 - 08.2013
  • Organized online menus, communicated with management, clients, and other team members on the day-to-day operations of the facility, and implemented strategies to e ciently complete menu quotas.

Education

Certificate - Peer Counseling

College of San Mateo
San Mateo, CA
09.2010 - 05.2013

Skills

Public speaking

undefined

Timeline

Public Speaker

Caminar, Heart And Soul
05.2023 - Current

Driver

DoorDash
05.2021 - Current

Data Entry Technician

Eat24
11.2013 - 12.2023

Macaroni Grill

Server, Shift Lead
05.2013 - 08.2013

Certificate - Peer Counseling

College of San Mateo
09.2010 - 05.2013
Preston J. SteelePeer Support Specialist