Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
9
9
years of professional experience
Work History
PROGRAM MANAGER, VIOLENCE PREVENTION - WARDS 1 & 4
NAARC (National Association for the Advancement of Returning Citizens)
Washington
03.2025 - Current
Coordinate crisis intervention and rapid response operations in Ward 1 and Ward 4 to mitigate community violence and prevent retaliation.
Facilitate high-level gang and group conflict mediations using trauma-informed, restorative justice approaches.
Supervise outreach personnel and contractors, monitor performance metrics, and ensure alignment with public safety objectives.
Design and implement strategic violence prevention plans in coordination with District agency goals and community needs.
Build and maintain cross-sector partnerships with law enforcement, human services, community-based organizations, and local government agencies.
Gather and analyze field intelligence; prepare incident reports, and ensure accurate documentation in city databases for accountability.
Lead community engagement efforts through neighborhood walks, public safety events, and direct outreach to strengthen resident trust.
Provide ongoing referrals to wraparound services, including mental health, employment support, housing, and victim services, through collaboration with local agencies.
PROGRAM ADMINISTRATOR -CFSA/DYRS GROUP HOMES
Life Deeds INC.
Washington
10.2022 - 01.2025
Manage residential group homes, ensuring compliance with the Department of Rehabilitation Services (DYRS) and the Child and Family Services Agency (CFSA) regulations..
Implement care plans, supervise staff, and coordinate with healthcare providers for optimal resident care.
Develop and implement innovative programs to improve resident engagement.
Monitor and evaluate program effectiveness, making data-driven decisions to enhance resident outcomes.
Advocate for residents' rights and well-being, ensuring a safe and nurturing living environment.
Spearhead trauma-informed care initiatives in child group homes, revolutionizing treatment approaches and fostering resilience in young residents.
Cultivate a nurturing environment that promotes healing and growth, empowering staff to provide compassionate care and advocacy for vulnerable youth.
Partner with multidisciplinary teams to address complex needs of detained youth, ensuring comprehensive care and support for their rehabilitation and growth.
VIOLENCE PREVENTION PROGRAM MANAGER
Life Deeds INC.
Washington
03.2020 - 01.2025
Coordinate CI response for violence in Wards 1 and 4, ensuring swift, effective intervention, and support.
Lead gang/neighborhood mediations to restore justice, improve community relations, and reduce conflicts.
Fostered partnerships with funders and external stakeholders, ensuring seamless coordination between outreach and case management services.
Supervised and mentored team members, conducting weekly sessions, providing oversight on high-risk cases to achieve program outcomes and ensuring effective case management.
Facilitated community engagement through regular meetings, addressing neighborhood concerns and linking individuals to appropriate services.
Develop and implement creative outreach strategies to prevent retaliation, significantly reducing violence and promoting community healing.
Lead community engagement efforts, addressing neighborhood concerns and connecting gun violence victims with tailored services to foster long-term positive change.
Spearhead violence prevention initiatives, coordinating crisis interventions, and leading gang mediations to restore community safety and justice.
YOUTH ENGAGEMENT PROGRAM COORDINATOR
Covenant House Greater Washington
Washington
06.2019 - 03.2020
Ensure timely and accurate documentation of assessments (Intake, Initial Case Plan, and TAY), progress notes, case plans, and verbal encounters, upload all required documentation in Homeless Management Information System (HMIS) and Efforts to Outcomes (ETO).
Completed intakes for all new youth entering CHGW including an intake assessment, initial case plan, releases of information, PHQ-9, suicide risk assessments, and safety plans.
Provided case management support to the youth's interdisciplinary teams which includes identifying and addressing psychosocial concerns, engagement in services, coordinating care, advocacy, and health related and housing barriers.
Conducted thorough intake processes, including risk assessments and safety plans, to address complex needs of vulnerable youth.
Developed and facilitated weekly life skills workshops, empowering youth with practical knowledge for successful transitions.
Led interdisciplinary teams in addressing psychosocial concerns, coordinating care, and advocating for youth's health and housing needs.
Streamlined documentation processes, enhancing efficiency in case management and improving overall program effectiveness.
Optimized documentation processes in HMIS and ETO, significantly improving case management efficiency and program effectiveness.
Coordinated trauma-informed services for at-risk youth, ensuring comprehensive care through assessments and case plans.
YOUTH DEVELOPMENT REPRESENTATIVE
Department of Youth Rehabilitation Services
Washington
06.2018 - 05.2019
Provided for the day-to-day direct supervision and positive engagement of youth in the department's care and custody, Washington, DC. Transported youth to court and other varied locations; supervised recreational activities; maintained custody of youth in hospitals and medical clinics; and monitored living, dining, and educational areas in an engaging and interactive manner, while assuring youth and staff safety.
Documented reports and official incidents in the DYRS information system and/or logbooks in the event of an incident.
Monitored progress of youth in rehabilitation programs, providing regular feedback and support.
Adapted supervision techniques to individual youth needs, creatively engaging them in recreational and educational activities to support rehabilitation goals.
Collaborated with families and community organizations to ensure comprehensive support systems.
Led training sessions for staff on effective communication techniques with at-risk youth.
Advocated for at-risk youth to improve daily environments and long-term prospects.
Created programs that addressed issues such as bullying prevention, substance abuse prevention, peer pressure.
ADMINISTRATIVE ASSISTANT INTERN
Office of the Attorney General, Child Support Services Division for the District of Columbia
Washington
04.2018 - 05.2018
Contributed to outreach initiatives by creating engaging media publications and drafting compe ling correspondence for various projects.
Assisted Workforce Development Specialists with customer interviews, improving the efficiency of child support service delivery.
Excelled in a fast-paced environment, consistently meeting deadlines while maintaining high standards of quality in all tasks.
Streamlined data entry processes in DCCSES, enhancing accuracy and efficiency in case management for the Child Support Services Division.
Fostered interdepartmental relationships to achieve child support goals, contributing to improved service delivery and customer satisfaction.
Meticulously drafted and proofread correspondence, ensuring flawless communication in a fast-paced environment for the Child Support Services Division.
Managed data entry and case creation in the DC Child Support Enforcement System, ensuring accuracy and timely completion of all assigned projects.
DC GENERAL LEAD RESIDENTIAL MONITOR
The Community Partnership for the Prevention of Homelessness
Washington
11.2016 - 10.2017
Enforced Residential Program Rules and Regulations in a firm, fair, and consistent manner; and follow appropriate reporting procedures for violations.
Led crisis intervention and de-escalation efforts, ensuring client safety and adherence to program rules, while maintaining detailed documentation and reports.
Fostered a supportive environment by facilitating women's groups and addressing residents' needs proactively, reducing potential conflicts and volatile situations.
Provided constructive engagement with clients, offering crucial support during challenging situations, and enforcing regulations with fairness and consistency.
Implemented effective monitoring strategies, conducting thorough searches, and administering tests to maintain a safe, drug-free environment for all residents.
Streamlined accountability processes, conducting and documenting client calls, and ensuring adherence to movement requirements for improved program efficacy.
Analyzed and documented client behavior, contributing to the development of more effective intervention strategies and support mechanisms.
Completed DHS and internal unusual incident reports. Documented client behavior, contributing to effective intervention strategies.
Education
BSW -
Trinity Washington University
Washington, DC
05-2018
HIGH SCHOOL DIPLOMA -
LUKE C. MOORE ACADEMY
Washington, DC
06.2012
Skills
Crisis management
Community engagement
Program development
Data analysis
Case management
Conflict resolution
Trauma-informed care
Partnership building
Youth advocacy
Quality assurance
Community outreach
Problem-solving
References
References available upon request.
Timeline
PROGRAM MANAGER, VIOLENCE PREVENTION - WARDS 1 & 4
NAARC (National Association for the Advancement of Returning Citizens)
03.2025 - Current
PROGRAM ADMINISTRATOR -CFSA/DYRS GROUP HOMES
Life Deeds INC.
10.2022 - 01.2025
VIOLENCE PREVENTION PROGRAM MANAGER
Life Deeds INC.
03.2020 - 01.2025
YOUTH ENGAGEMENT PROGRAM COORDINATOR
Covenant House Greater Washington
06.2019 - 03.2020
YOUTH DEVELOPMENT REPRESENTATIVE
Department of Youth Rehabilitation Services
06.2018 - 05.2019
ADMINISTRATIVE ASSISTANT INTERN
Office of the Attorney General, Child Support Services Division for the District of Columbia
04.2018 - 05.2018
DC GENERAL LEAD RESIDENTIAL MONITOR
The Community Partnership for the Prevention of Homelessness
National Press Secretary at National Association for the Advancement of Colored People (NAACP)National Press Secretary at National Association for the Advancement of Colored People (NAACP)