Preval Dorsainvil
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Team Leader experienced in directing activities in service setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Safety Representative
Carnival Cruise Lines
04.2014 - 05.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Restaurant Supervisor Lead Team Head Waiter
Carnival Cruise Lines
02.2008 - 05.2020
- Trained wait staff to develop new team leads for restaurant department needs
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Educated workers about proper safety procedures to prevent accidents and injuries.
Education
High School Diploma -
Lycee Toussaint Louverture
Haiti06.1995
Skills
- Microsoft Office
- Operations Support
- Computer Skills
- Report Writing
- Public Speaking
- Multitasking and Organization
- Verbal and Written Communication
- Telephone Etiquette
- Interpersonal and Social Skills
- Microsoft Applications
- Print Production
- Teamwork and Collaboration
- Hospitality Management
Languages
creole
Native or Bilingual
French
Native or Bilingual
Spanish
Full Professional
English
Full Professional
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of different nationalities of staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Safety Representative
Carnival Cruise Lines
04.2014 - 05.2020
Restaurant Supervisor Lead Team Head Waiter
Carnival Cruise Lines
02.2008 - 05.2020
High School Diploma -
Lycee Toussaint Louverture
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