Prezell Randolph
Kansas City,MO
Summary
Dynamic and compassionate professional with extensive experience in both healthcare and manufacturing sectors. Excelled at Piston Automotive by surpassing production targets and enhancing quality control, demonstrating exceptional hand-eye coordination and problem-solving skills. Renowned for providing emotional support and personal care, significantly improving client well-being at Caring Hands Home Care.
Looking to transition into new field, with skills developed in fast-paced manufacturing environment. Extensive experience in maintaining quality standards and optimizing production processes. Seeking to apply problem-solving abilities and attention to detail in dynamic new role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Advanced Alternative Healthcare
06.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Production Worker
Piston Automotive
01.2024 - 06.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Direct Support Professional Caregiver
Caring Hands Home Care
01.2017 - 01.2024
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
- Built strong relationships with clients to deliver emotional support and companionship.
Production Worker
Yanfeng Automotive Interiors
01.2016 - 01.2017
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Packaged and labeled products using automated equipment.
- Inspected extruded product for appearance and size defects according to specifications.
- Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
- Assisted quality assurance by inspecting items and removing defective parts.
- Performed hand-finishing of final products after assembling component parts for items.
Customer Service Representative
Amg Service
01.2015 - 01.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Team Lead
McDonald's Restaurant
01.2013 - 01.2015
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Don Bosco High School
Kansas City, MO05-2009
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- CPR certified
- Housekeeping
- Direct patient care
- Hand-eye coordination
- Hand tools
- Product packaging
- Repetitive work
- Quality inspection
- Production lines
- Machine operation
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Behavioral Technician Specialist Certification – Behavior Analyst Certification Board.
- CPR/AED Certification
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
- Certified Customer Service Professional (CCSP) - National Customer Service Association.
Timeline
Personal Care Assistant
Advanced Alternative Healthcare
06.2024 - Current
Production Worker
Piston Automotive
01.2024 - 06.2024
Direct Support Professional Caregiver
Caring Hands Home Care
01.2017 - 01.2024
Production Worker
Yanfeng Automotive Interiors
01.2016 - 01.2017
Customer Service Representative
Amg Service
01.2015 - 01.2016
Team Lead
McDonald's Restaurant
01.2013 - 01.2015
- First Aid Certification - American Red Cross or St John Ambulance.
- Behavioral Technician Specialist Certification – Behavior Analyst Certification Board.
- CPR/AED Certification
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
- Certified Customer Service Professional (CCSP) - National Customer Service Association.
High School Diploma -
Don Bosco High School
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