Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
06.2022 - Current
Checked packages and merchandise for damage and notified vendors.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Completed cycle counts and monthly inventory.
Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Barista
Starbucks
11.2020 - 06.2022
Controlled line and crowd with quick, efficient service.
Sanitized equipment and wiping down counters and tables to prevent the spread of germs.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Cashier
Panera Bread
05.2019 - 10.2020
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Improved kitchen efficiency by organizing and prepping ingredients for easy access during busy shifts.
Loaded dishes, glasses, and tableware into dishwashing machines.
Prepared sandwiches, salads, and other specialty items according to customer specifications.
Cashier
Dairy Queen Grill & Chill
05.2017 - 05.2019
Took orders at the drive-thru or front counter and accurately processed payments to provide guests with great service.
Understood restaurant menu, limited-time offers, and promotions to answer guest questions.
Cross-trained in other areas of the restaurant to provide additional support during busy periods.
Kept work area tidy and sanitary, promptly addressing spills and other messes.
Completed milkshakes and ice cream desserts for customers.
Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Prepared food items such as meats, poultry, and fish for frying purposes.
Education
No Degree - Accounting And Business Management
Calhoun Community College
Tanner, AL
05.2022
High School Diploma -
Athens High School
Athens, AL
05.2019
Skills
Self-Motivated and Disciplined
Cleaning and Organizing
Clear Communication
Attention to Detail
Material Handling
Safety Protocols
Professional Demeanor
Relationship Building
Customer Service
Telephone skills
Certification
Certified Forklift Driver, Amazon- Over a year and a half.