Pricila Gutierrez
Camden,NJ
Summary
Experienced with HR coordination, including recruitment and employee onboarding. Utilizes strong communication skills to foster positive employee relations and ensure compliance with HR policies. Knowledge of effective conflict resolution strategies and maintaining confidentiality in all HR matters.
Customer Service experience for over 10+ years with proven track record of supporting HR initiatives and contributing to employee onboarding processes. Demonstrated proficiency in conflict resolution and maintaining compliance with company policies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Coordinator
United Cocoa Processor
701 Pencader Drive
02.2022 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Evaluated timecards for accuracy on regular and overtime hours.
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
- Managed FMLA requests and ADA accommodations, maintaining compliance with federal guidelines while supporting employee wellbeing.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Conducted new employee onboarding and provided ongoing orientation training.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Reduced time-to-hire by optimizing interview scheduling processes, leading to faster decision making.
- Coordinated and administered employee health insurance and retirement plans.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Instructed senior leaders on appropriate employee corrective steps.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
People Operations Coordinator
Misfits Market
1000 Coopertown Rd Unit 2, Delanco, NJ 08075
12.2019 - 02.2022
- Assisted in benefits administration, ensuring accurate enrollment and timely processing of claims for all employees.
- Evaluated the effectiveness of people operations initiatives by analyzing relevant metrics, seeking feedback from employees and management, and making data-driven recommendations for continuous improvement efforts.
- Organized job fairs and networking events to engage prospective candidates in person, showcasing the company''s commitment to employee development.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Facilitated training sessions for new staff on inventory management software, boosting team productivity.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Scheduling Coordinator
Food Science Coordinator
821 East Gate Drive, Mt. Laurel NJ
06.2015 - 12.2019
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Contributed to team success by providing backup scheduling support during peak times.
- Created and maintained detailed reports and schedules of all production tasks.
- Reviewed in-house stock to determine materials availability for production jobs.
- Managed inventory and supply chain functions for production materials and equipment.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Created and implemented tracking systems to monitor progress and meet deadlines.
Education
Associate of Science - Nursing
Camden County College
Blackwood, NJ01-2027
High School Diploma -
Pennsauken Technical School
6008 Browning Rd, Pennsauken, NJ 0810906-2012
Skills
- HR policies and procedures
- Onboarding and orientation
- Data entry and reporting
- Background checks
- Great customer service
- Friendly, positive attitude
- Multitasking and organization
- MS office
- Schedule coordination
- Team leadership
- Time management
- Goal oriented
Certification
- Leadership Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HR Coordinator
United Cocoa Processor
02.2022 - Current
People Operations Coordinator
Misfits Market
12.2019 - 02.2022
Scheduling Coordinator
Food Science Coordinator
06.2015 - 12.2019
Associate of Science - Nursing
Camden County College
High School Diploma -
Pennsauken Technical School