Pricilla Canarini
Dyer,Indiana
Summary
Dynamic leader with proven expertise in facility management and customer service excellence, honed at Anytime Fitness and Starbucks. Excelled in enhancing safety standards and fostering positive community relations, demonstrating exceptional problem-solving and team collaboration skills. Achieved significant improvements in operational efficiency and customer satisfaction, embodying leadership and attention to detail.
Overview
10
10
years of professional experience
Work History
Facility Manager
Anytime Fitness
02.2019 - Current
- Supervised staff of 10 in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Strengthened relationships with local authorities, ensuring regulatory compliance while fostering positive community relations.
Barista
Starbucks
09.2014 - 10.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Science - Psychology
Purdue University
Hammond, IN06-2019
Skills
- Leadership and supervision
- Planning and scheduling
- Team player
- Active listener
- Employee hiring
- Facility management principles
- Employee supervision and task delegation
- Up-selling
- Attention to detail
- Multitasking
- Problem-solving
Timeline
Facility Manager
Anytime Fitness
02.2019 - Current
Barista
Starbucks
09.2014 - 10.2019
Bachelor of Science - Psychology
Purdue University
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