Security-conscious and customer-focused cashier with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods.
Hi, I’m
Pricilla Esthay
Watertown,NY
Summary
Overview
3
years of professional experience
Work History
Don Quijote HawaiiHonolulu, HI
Cashier
03.2020 - 12.2020
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Menzies AviationBarrigada, Guam
Customer Service Agent
02.2017 - 06.2018
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
The Village Pohnpei HotelAwak, Pohnpei
Front Desk Receptionist
05.2008 - 09.2009
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Transcribed phone messages and relayed to appropriate personnel.
- Monitored office supplies by checking inventory and placing orders.
Education
HBBCGuam
Bachelor of Arts from Elementary Education
05.2016
University Overview
Pohnpei Island Central HighFederated States Of Micronesia
High School Diploma
06.2008
University Overview
Skills
- Merchandise Rotation
- Safe Lifting Procedures
- Budget Administration
- Integrity and Dependability
Timeline
Cashier
Don Quijote Hawaii
03.2020 - 12.2020
Customer Service Agent
Menzies Aviation
02.2017 - 06.2018
Front Desk Receptionist
The Village Pohnpei Hotel
05.2008 - 09.2009
HBBC
Bachelor of Arts from Elementary Education
Pohnpei Island Central High
High School Diploma