Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pricilla Woods

Mobile

Summary

Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Admin/Medical Assistant

USA Health Industrial Medicine@Evonik
01.2021 - Current
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Answered phone calls and messages for physician's, medical facility, scheduling appointments and handling patient inquiries.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Received and routed laboratory results to correct clinical staff members.
  • Kept detailed records of office inventories and placed orders for more supplies.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Organized patient files and streamlined operations to improve efficiency.

Student Success Coordinator\ Instructor

Fortis College Mobile
04.2015 - Current
  • Maintained student database and electronic records for each student contact.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Educated students on course selection to align with career goals.
  • Mentored students, offering advice and support on topic selection, appropriateness and academic value.
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Advised students individually and in groups on academic programs for individual interests.
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
  • Provided comprehensive support services encompassing career and personal goals of student.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Discussed student success strategies and development of study skills.
  • Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines.
  • Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
  • Supported curriculum development professionals for healthcare and information systems.

Medical Assistant

Mobile Infirmary Industrial Medicine
01.2008 - 10.2015
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Taught patients about medications, procedures and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Increased efficiency in office by implementing digital filing system for patient records.

Education

No Degree - Nursing

University of South Alabama
Mobile, AL
01.2014

Associate of Arts - Medical Assisting

Remington College
Mobile, AL
10.2008

Skills

  • Call Transfers
  • Managing Medical Practices
  • Correspondence Management
  • Referral Coordination
  • Lab Specimen Handling
  • Charting and Clinical Documentation
  • Office Supplies and Inventory
  • Medical Office Management
  • CPR Certified
  • Administering Medications
  • Data Communications
  • Microsoft Word

Certification

RMA - Registered Medical Assistant

DOT Certified Drug Screen Collector

Certified Breath Alcohol Technician

Timeline

Admin/Medical Assistant

USA Health Industrial Medicine@Evonik
01.2021 - Current

Student Success Coordinator\ Instructor

Fortis College Mobile
04.2015 - Current

Medical Assistant

Mobile Infirmary Industrial Medicine
01.2008 - 10.2015

No Degree - Nursing

University of South Alabama

Associate of Arts - Medical Assisting

Remington College

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Pricilla Woods