Prija Da Silva
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender American Airlines Lounge
Sheriff
12.2023 - Current
- Performed opening and closing duties, setting up for incoming shift, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Mixed unique and interesting cocktails for customers, including bar specials.
Floor Ambassador Delta Sky Club Lounge
Sidharth Goel
02.2023 - 11.2023
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Home Health Aide
Navin Persaud
11.2021 - 02.2023
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Scheduled and coordinated medical appointments.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
Cashier Manager Nutsfactory
Din Allal
10.2021 - 10.2022
- Built positive relationships with customers to increase repeat business.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Designed weekly sales promotions to attract new and repeat customers and increase sales.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained clean, neat and organized work area to prevent safety hazards.
Cashier Manager Guyana Choice Bakery
Anandkumar Jagessar
02.2018 - 09.2021
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Answered product questions using knowledge of sales and store promotions.
- Performed cash, card and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
- Handled cash with high accuracy and took care to check bills for fraud.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
Business Administration
La Guardia Community College
Long Island City, NYHigh School Diploma - Business Economics
HAVO 1 High School
Paramaribo, SurinameSkills
- P>Customer assistance
- P>Cleaning and sanitizing
- P>Bridal makeup application
- P>Administrative skills
- P>Active Listening
- P>Critical Thinking
- P>Good Telephone Etiquette
- P>Professional communication
- P>Business Development
- P>Social media marketing
- P>Written Communication
- P>Marketing and advertising
Languages
Dutch
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Spanish
Limited Working
Certification
Certified Home Health Aid, Brooklyn Institute
Certified Make Up Artist, Vizio Makeup Academy
Computer Skills
Timeline
Bartender American Airlines Lounge
Sheriff
12.2023 - Current
Floor Ambassador Delta Sky Club Lounge
Sidharth Goel
02.2023 - 11.2023
Home Health Aide
Navin Persaud
11.2021 - 02.2023
Cashier Manager Nutsfactory
Din Allal
10.2021 - 10.2022
Cashier Manager Guyana Choice Bakery
Anandkumar Jagessar
02.2018 - 09.2021
Business Administration
La Guardia Community College
High School Diploma - Business Economics
HAVO 1 High School
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