Summary
Overview
Work History
Education
Skills
Timeline
Generic

Primadona Espana

Summary

Dynamic professional focused on proposal and presentation development. Experienced in leading cross-functional teams to ensure successful program delivery. Adept at fostering effective communication between technical and non-technical parties.

Overview

2026
2026
years of professional experience

Work History

Senior Laboratory Assistant IV

The Permanente Medical Group
Berkeley
01.2020 - Current
  • Assigned and implemented multiple special projects for laboratory assistants for departmental change
  • Assigned to direct, check, assign and coordinate the work of 30 or more other Laboratory Assistants
  • Part of the new Laboratory Assistant interview panel
  • Duties:
  • Trains and reports on the work performance of other Laboratory Assistants
  • Motivates and provides work direction to other employees
  • Special Projects:
  • Vital Archiving to Prevent Misfiled/Missing Tissue Samples
  • I generated methods and procedure for functional integration training and logistics of 2023 thru current year of surgical tissue samples
  • I organized an anatomical pathology special project for three-year patient samples to adhere to vital archiving to prevent and/or eliminate misfiled/missing surgical and non-surgical tissue samples
  • Supervised three months of scheduled 7,738 file boxes resulting to 2 million patient samples
  • Utilized CoPath capabilities to track filling/storage. Generated a process from CoPath integration by tracking tissue samples to prevent missing and track misfiled for 10 Northern California medical centers for a three-year patient tissue sample
  • Critical Storage Capacity Needs
  • I spearheaded an anatomical pathology special project for two-year patient samples to adhere to critical storage capacity needs
  • Developed process and techniques for training and logistics of 2018 and 2019 compression of surgical tissue samples
  • Coordinated two months of scheduled 6,279 file boxes resulting in 1.2 million patient samples
  • Implemented new filling process which increased storage capacity for 1,359 cubic feet for 10 Northern California medical centers for a two-year patient sample and eliminated 4,078 boxes.

Laboratory Assistant III

The Permanente Medical Group
Berkeley
04.2015 - 01.2020
  • Responsible for producing the best quality patient care through Laboratory Services to patients of all age groups
  • Duties: Responsible for performing various histology lab duties, including processing specimens, organizing workload, staining slides and assisting in other areas of the histology lab as needed.

Regional Laboratory Support Specialist

The Permanente Medical Group
Richmond
09.2014 - 04.2015
  • Utilized, advanced, and integrated high volume pre-analytic and post-analytic automation systems, computer applications and manual procedures
  • Received, sorted, aliquoted, labeled, recapped, prioritized, delivered specimens to the correct technical department and maintained automation and performed troubleshooting
  • Operated automated specimen, processed equipment and associated software
  • Performed appropriate functions on various information technology systems and computer applications such as RILIS (Region-wide Integrated Laboratory Information System) and middle-wares, for electronic processing of specimens, including the use of barcode readers and printers
  • Prepared specimen transport containers for delivery to facility laboratories.

Laboratory Assistant II

Kaiser Permanente
Walnut Creek
03.2013 - 09.2014
  • Performed various venipuncture techniques involved in blood specimens
  • Registered patients adequately and collected appropriate revenue at the time of registration

Phlebotomist & Intake Specialist

St. Helena Hospital, St. Helena Hospital & Center for Behavioral Health
01.2008 - 01.2013
  • Highly skilled laboratory personnel with more than five years of experience in training and supervising student intern Phlebotomists, new-hire Phlebotomists and home health Registered Nurses
  • Performed a variety of venipuncture techniques of blood specimens
  • Processed the patient’s referrals with general inquiries about the unit programs and related contacts with therapists, county and various agencies within the community
  • Duties: Phlebotomist; Trained and supervised student intern Phlebotomists throughout their externship in St. Helena Hospital and out to our sister hospital in Vallejo Center for Behavioral Health
  • Trained and supervised home health nurses with techniques and order of blood draw
  • Performed various routine blood drawing procedures
  • Processed specimens to be sent out to external labs
  • Maintained positive patient identification, recorded collection of information on proper requisitions
  • Prepared, processed, labeled and stored patient specimens and samples according to departmental procedures using standard techniques and equipment for subsequent analysis by clinical laboratory staff
  • Intake Specialist: Reviewed patient’s medical history if they are qualified for the program
  • Ensured all papers are properly filled out and entered in the system
  • Maintained bed availability and facility services information
  • Entered and verified patients’ demographics and billing information
  • Coordinated with the supervisor to assign patients’ applicable rooms
  • Performed insurance data entry.

Senior Vocational Rehabilitation Counselor, Qualified Rehabilitation Professional

State of California, Department of Rehabilitation
  • Ensured quality, quantity, and effectiveness of DOR Student Services for PE students.
  • Facilitated effective Pre-Employment Transition Services for students with disabilities, ages 16 to 21.
  • Determined eligibility for Vocational Rehabilitation Services and approved individual employment plans.
  • Delivered timely services through an expedited enrollment process for eligible individuals.
  • Managed service delivery of Federal Title I Vocational Rehabilitation Services, including DOR Student Services.
  • Assisted students in achieving employment goals through tailored VR services and support.
  • Conducted eligibility determinations and directed post-employment services as needed.
  • Developed Individual Plans for Employment with clients to align short-term objectives with long-term goals.

Mental Health Specialist

Solano County Health & Social Services Forensic Mental Health, Angeles University
Solano County
  • Implemented treatment plans and documented client behavior to track progress.
  • Assisted in developing treatment plans, actively participating in team meetings.
  • Conducted individual and group counseling sessions to enhance mental stability and social functioning.
  • Provided self-help resources and peer counseling services to mental health clients.
  • Planned and executed recreational, educational, and social activities, ensuring client safety.
  • Referred clients to community services, facilitating connections with external organizations.
  • Taught independent living skills, including public transportation and appointment scheduling.
  • Collaborated with relatives, guardians, and service providers to coordinate client care.

Education

Doctor of Philosophy - Psychology

Northcentral University
Phoenix, AZ

Master of Arts - Counseling Psychology

Argosy University
Alameda, CA

Bachelor of Science - Psychology

Angeles University Foundation
Angeles City, Philippines

Skills

  • Administrative staff supervision
  • Administrative support
  • Case and caseload management
  • Client advocacy and records management
  • Clinical quality standards compliance
  • Community outreach and engagement
  • Compliance advisory services
  • Comprehensive vocational assessments
  • Crisis prevention intervention (CPI)
  • Critical thinking and decision-making
  • Data analysis and documentation management
  • Employee performance evaluations and recruitment
  • Employee training and scheduling
  • Goal attainment strategies
  • HIPAA compliance guidelines
  • Individual and group counseling techniques
  • Intervention tactics and planning
  • Operating plan development
  • Outpatient service coordination
  • Policy and program development oversight
  • Problem identification and process improvement
  • Project oversight and quality assurance controls
  • Referral coordination and rehabilitation planning
  • Relapse assistance strategies
  • Report preparation and creation skills
  • Staff scheduling and mentoring programs

Timeline

Senior Laboratory Assistant IV

The Permanente Medical Group
01.2020 - Current

Laboratory Assistant III

The Permanente Medical Group
04.2015 - 01.2020

Regional Laboratory Support Specialist

The Permanente Medical Group
09.2014 - 04.2015

Laboratory Assistant II

Kaiser Permanente
03.2013 - 09.2014

Phlebotomist & Intake Specialist

St. Helena Hospital, St. Helena Hospital & Center for Behavioral Health
01.2008 - 01.2013

Senior Vocational Rehabilitation Counselor, Qualified Rehabilitation Professional

State of California, Department of Rehabilitation

Mental Health Specialist

Solano County Health & Social Services Forensic Mental Health, Angeles University

Doctor of Philosophy - Psychology

Northcentral University

Master of Arts - Counseling Psychology

Argosy University

Bachelor of Science - Psychology

Angeles University Foundation

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Primadona Espana