Primrose Albury
Hermitage
Summary
Experienced with driving operational improvements and enhancing team performance through effective management practices. Utilizes process optimization and strategic planning to meet organizational objectives. Track record of fostering collaborative workplace and achieving operational success.
Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Rose Investments
08.2014 - 03.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
Teacher - 2nd Grade
ABC School
09.2012 - 06.2014
- Developed positive relationships with parents, communicating regularly about student progress and classroom happenings.
- Enhanced students'' mathematical abilities through hands-on activities and real-world examples.
- Provided individualized support for struggling learners, fostering a growth mindset and boosting confidence in their abilities.
- Participated in professional development opportunities to stay current on educational best practices and improve teaching effectiveness.
- Organized engaging field trips that reinforced curriculum concepts and broadened student perspectives on various topics.
Education
High School Diploma -
Government High School
The BahamasBachelor of Science - Telecommunications
ITT Technical Institute
Orlando, FL09-2001
Associate of Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute
Miami, FL09-2000
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
- Goal setting
- Inventory management
- Problem-solving
- Time management
- Safety procedures
- Employee training
- Task delegation
- Documentation and reporting
- Project management
- Performance monitoring
Timeline
Manager of Operations
Rose Investments
08.2014 - 03.2023
Teacher - 2nd Grade
ABC School
09.2012 - 06.2014
High School Diploma -
Government High School
Bachelor of Science - Telecommunications
ITT Technical Institute
Associate of Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute
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