Prince Akoma
Tamuning
Summary
I am a Warehouse Associate with over 7 years of successful experience in the logistics and supply chain industry, specializing in warehousing activities such as order picking and fulfillment, material handling, merchandising, and using handheld scanners. I possess a strong knowledge of shipping and receiving procedures and am proficient in Microsoft Office applications, including Word, Excel, Microsoft Project, Outlook, and PowerPoint, along with data entry skills.
Additionally, I have been gaining valuable experience in the medical field over the past 8 months at Hepzibah Family Medicine Clinic. My background has equipped me with the ability to adapt to changes quickly and a willingness to learn continuously. I have demonstrated the capability to work collaboratively, maintaining effective and respected work relationships, while also thriving in independent roles.
I am committed to adhering to all health and safety rules and procedures to ensure a safe work environment, and I excel in fast-paced, demanding settings. My strong communication, organizational, multitasking, and interpersonal skills, combined with a solid work ethic and a positive team attitude, enable me to deliver excellent customer service and meet tight deadlines while working under pressure.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Hepzibah Family Medicine Clinic
08.2024 - Current
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Generated reports and logged patient information for reliable records.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Called patients to confirm scheduled appointments day in advance.
- Maintained and updated patient records for accurate, current medical histories.
- Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Warehouse Order Picker
Coca Cola bottling company Canada
07.2023 - 08.2024
- Responsible for performing regular cycle counts and coordinating daily completion of all Inventory ensuring stocks levels are accurate
- Picked, packed, and released orders to customer's location
- Ensured accuracy of orders picked
- Responsible for the timely and safe delivery of goods to client's location
- Constituted entries and maintained records of incoming and outgoing parcels
- Examined inventory replenishment, ensured thorough inspection of shipment, and investigated inventory discrepancies to ascertain accuracy with invoices
- Received and stored product in the warehouse
- Organised and maintain work areas according to policies, procedures, and safety regulations.
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Warehouse Associate Team Lead
Safety Express Edmonton
03.2023 - 08.2024
- Build pallets/orders as needed/directed to support successful order fulfillment, i.e., repackaging product
- Use appropriate material handling equipment to move product and materials from/to designated locations to support activities in an efficient and safe manner
- Assist the daily housekeeping and maintenance of the warehouse and other material handling equipment
- Complete appropriate warehouse paperwork
- Adheres to all policies and procedures relating to product age and quality
- Work with perfect understanding of the safety culture and strives for 100% compliance concerning safety observations
- Perform miscellaneous activities as directed to support the efficient operation of a warehouse in a dynamic environment.
- Supervised the loading and unloading of trucks, ensuring safety protocols were followed at all times.
- Managed a team of warehouse associates to ensure efficient and accurate order fulfillment.
- Scanned products to provide accurate tracking within warehouse management system.
Material Handler
SirAkoma Environment Resource and Allied Services
03.2014 - 12.2023
- Operated warehouse equipments
- Pull supply orders and perform periodic inventories; recommend items for reorders to maintain necessary materials and supplies
- Assisted in Loading and unloading of delivery trucks while adhering safety practices at all times
- Received and processed delivery acknowledgement receipt
- Prepare, pack and load supplies, materials, products, and equipment for delivery
- Maintain storage areas and warehouse equipment in a neat, orderly, and safe manner
- Ensured employees follow safety procedures and repaired minor warehouse equipments
- Checked warehouse equipments regularly to make sure it worked at it’s optimum level
Education
Diploma in Technology Management - Technology Management
Northern Alberta Institute of Technology
Edmonton Alberta03.2023
B.Sc. Computer Science -
Tansian University Umunya Nigeria
11.2020
Skills
- Warehouse operations
- Microsoft Office
- Shipping and receiving procedures
- Flexibility and adaptability
- Collaborative work and maintaining effective work relations
- Independent and cooperative work
- Adherence to health and safety rules and procedures
- Working in a fast-paced and demanding environment
- Communication
- Organizational
- Multitasking
- Interpersonal skills
- Strong work ethics
- Positive team attitude
- Excellent interpersonal skills
- Strong customer service focus
- Ability to work under pressure
- Meet tight deadlines
- Order Picking
- Quality Control
- Heavy Lifting
- Customer Service
Certification
- Workplace Hazardous Material Information System (WHMIS 2015)
- Construction Safety Training System (CSTS 09)
- Standard First Aid & CPR/AED Level C
- Fall protection training
Timeline
Medical Administrative Assistant
Hepzibah Family Medicine Clinic
08.2024 - Current
Warehouse Order Picker
Coca Cola bottling company Canada
07.2023 - 08.2024
Warehouse Associate Team Lead
Safety Express Edmonton
03.2023 - 08.2024
Material Handler
SirAkoma Environment Resource and Allied Services
03.2014 - 12.2023
B.Sc. Computer Science -
Tansian University Umunya Nigeria
Diploma in Technology Management - Technology Management
Northern Alberta Institute of Technology