Prince Amodu

• Organized system operating procedures to strengthen controls.
• Identified needed business improvements and determined appropriate systems required to implement solutions.
• Coordinate and conduct customer work sessions, facilitating learning system changes and increasing team productivity by 65%
• Assessed business requirements to create focused solutions
• Represented bank at meetings with high profile executives, law firm representatives, and business partners – conducted formal presentations on business operations.
• Enhanced and reconstructed computer systems to increase efficiency.
• Completed Comprehensive Analysis and Quality Assurance reviews of multiple business lines and coordinated/conducted customer work sessions upon business needs. Also, developed user materials that included job aids and training documents.

• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Managed over 250 customer calls per day.
• Increased collections by 10%
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
• Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
• Motivated and trained employees to maximize team productivity
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
• Compiled training materials for new employees and tracked skill development
• Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships
• Conducted root cause analysis in deficient areas to identify and resolve issues
• Evaluated team member performance and productivity, provided feedback and implemented corrective actions
• Evaluated staff performance and provided coaching to address inefficiencies.

• Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
• Hold Secret Security Clearance and manage $20 million medical equipment and supply inventory for major hospitals, clinics, and worldwide deployable medical personnel.
• Developed and implemented process improvements that achieved 95% customer satisfaction and reduced annual expenses by $500,000.
• Assisted in development and implementation of policies, procedures, and regulations for unit operations.
• Protected patients and employees by developing and interpreting infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
• Met with nursing staff and support personnel to plan services, programs and activities.
• Successfully completed over 240 missions and maintained flawless accountability for several million dollars of equipment.
• Facilitated movement and control that met customer needs for over 10,000 special requests for equipment. Consistently received Excellent Ratings for last five years for safety and regulatory compliance.
• Maintained adequate stock of medications, supplies and equipment to meet patient needs
• Successfully negotiated client contract renewals to create increased revenue
• Spearheaded and implemented new projects to expand scope of engagement

• Managed bidding process and award of purchases and delivery orders for construction contracts.
• Tracked resolution status on critical contracts and issues for program management staff.
• Played key role in facilitating relationships for clients with international companies and managed formation, bid, evaluation, award, administration, and closeout of multiple types of large and highly complex purchase orders/subcontracts for goods or services.
• Collaborated with internal and external stakeholders to develop long-term plans with functional organizations for procurement.
• Created and prepared specific contracts to present to senior management.
• Partnered with project managers to review costs and prepare budgets, subsequently reporting to clients.
• Functioned as subject matter expert for acquisition, procurement staffing capabilities, and lead time requirements.
• Examined records and business information for investment advisors to confirm adherence to government regulations.
• Provided exceptional customer service to diverse clientele even in high-stress environments.
• Reduced expenditures by 40% through implementing cost-saving measures.