Prince Boadi

• Developed and supervised all phases of assurance review activities, including planning, fieldwork, issue management, reporting, and continuous monitoring to ensure effective assignment executions
• Led and managed audit engagements by coordinating with stakeholders, assigning tasks to staff, and reviewing evidence and working papers for accuracy and compliance with relevant standards & policies
• Delivered high-quality conformance reviews through testing of the design and operating effectiveness of process controls by uniformly applying the methodologies and quality standards
• Displayed professional scepticism through raising and discussing of contentious observations with management and providing evidence to support all issues identified
• Leveraged on a risk mindset by proactively identifying risks, analysing themes, and continually evaluating areas of priority against the company’s risk profile and control environment
• Managed multiple audit projects and assignments and produced meaningful audit reports that communicate risks and core audit issues
• Produced audit issues and draft reports, providing meaningful recommendations based on evaluated risks and on the resolution of issues
• Supported colleagues with their review assignments, addressing audit-related inquiries, and providing proactive advice to improve the control environment
• Trained and coached team colleagues on audit methodologies and developed key internal audit deliverables, including process flows and narratives, work programmes, audit reports, and control summaries
• Assisted other colleagues in developing engagement planning documentation for assigned areas, including risk-based rationale for scoping decision-making
• Brainstormed with colleagues to identify areas of risk coupled with analytic, logical reasoning, and problem-solving to effectively and objectively investigate/evaluate areas of risk
• Developed and maintained relationships with key accountable management and effectively presenting at stakeholder meetings to share information, methodology, standards, changes, and new developments with business stakeholders
• Collaborating directly with stakeholders, identifying and addressing their concerns through building relationships, understanding their concerns, giving them a fair hearing and opportunity to provide the appropriate responses and engaging in a mutual, professional, ethical and respectful manner with a view to providing redress
• Assessed existing policies and procedures to meet goals and objectives and encourage on-time reviews.
• Established governance, organization and management structure to meet program protocols.
• Monitored operations metrics to deliver regular reporting to senior leadership.
• Developed and tracked institutional risks to promote consistency within business realm.
• Developed strong client relationships through effective communication and proactive problem-solving.
• Identified opportunities for process improvement, leading to increased efficiency within the department.
• Evaluated potential risks associated with client operations, offering tailored recommendations for mitigation strategies.
• Coordinated assurance engagements from planning to execution, providing reliable results for clients.
• Provided ongoing training for staff members on best practices in auditing, enhancing their skills and productivity levels.
• Prepared working papers, reports, and supporting documentation for audit findings.
• Streamlined assurance processes for improved accuracy and timely completion of projects.
• Established a culture of continuous improvement within the team by encouraging feedback and promoting open communication.
• Managed cross-functional teams, resulting in smooth operations and successful audits.
• Conducted comprehensive reviews of internal controls, ensuring compliance with company policies and procedures.
• Mentored junior auditors to foster professional growth and development within the team.
• Supervised corrective actions and improvement plans and developed reporting mechanisms to supply briefings to management.
• Enhanced audit quality by implementing risk assessment procedures and efficient planning techniques.
• Maintained up-to-date knowledge of industry regulations and trends, allowing for accurate assessments of client needs.
• Spearheaded efforts to develop evaluation and measure performance to drive outcomes for goal attainment.

• Conducted quarterly conformance reviews of Payment Principal Risks through evaluation of controls, focusing on their design and operational effectiveness, and identification of control weaknesses
• Deliberated and agreed with stakeholders on appropriate remedial actions to address control gaps identified during reviews
• Produced draft reports on control weaknesses identified through conformance reviews for further engagement, deliberation and challenge with stakeholders
• Maintained effective follow-up in the remediation of control weaknesses identified through conformance reviews and ensured that good practice is identified and communicated widely
• Objective monitoring (Follow-up) and engagement with stakeholders to facilitate timely closure of issues raised at reviews, Lessons Learnt and forensic Investigative reports
• Teamed up with Assurance Managers to conduct standard Conformance reviews in branches and other units
• Reviewed Risk & Control systems (RCSA) of financial, operational and management control and their operation in practice concerning the business (bank) risks to be addressed
• Finalised Management Assurance Draft reports after extensive stakeholder engagement for onward review by the Head of Management Assurance Unit and issuance of final review report
• Developed strong working relationships with stakeholders, enabling effective collaboration on project requirements and expectations.
• Assisted in the development of comprehensive test plans, ensuring all relevant scenarios were covered for accurate results.

Signature/Mandate Authorization: Audit Reporting/Bank Confirmation

• Modified Customer Account Mandates
• Performed deletion, scrutinization of amendments and addition of signatures on customer accounts
• Authorised amendments and addition signatures and mandates on customer accounts
• Engaged with varying stakeholders and addressed mandate irregularities on client’s accounts, providing timely update on completion of requests
• Reversed over aged items from the relevant internal accounts, both the Integrator & BOG Accounts
• Conducted investigation into non-receipt of payments/transfers and provided timely resolutions
• Assisted clients with complex cases by providing expert advice on navigating the authorization process successfully.
• Streamlined the authorization process for faster approvals, resulting in reduced wait times for clients.
• Established strong professional relationships with key stakeholders, fostering effective communication channels for seamless operations.
• Collaborated with various departments to ensure timely processing of requests and documentation.

• Managed multiple concurrent verification projects without compromising accuracy or deadlines.
• Maintained high levels of customer satisfaction through consistent attention to detail and prompt resolution of issues.
• Improved verification accuracy by implementing thorough quality control processes and procedures.
• Identified potential areas of risk or fraud during the verification process, mitigating potential losses for clients and the company.
• Established best practices for document handling and storage, maintaining compliance with industry standards and regulations.
• Reduced turnaround time for verification tasks by prioritizing workload and managing resources effectively.
• Maintained strict confidentiality when dealing with sensitive personal information throughout the entire verification process.
• Scrutinized and cross-checked with physical vouchers covering all items captured onto various accounts
• Participated in regular team meetings discussing ways to improve departmental operations as well as sharing updates on individual projects.

• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Utilized strong analytical skills to identify potential risks or discrepancies within processed documents quickly.
• Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
• Received and reviewed incoming payment documents and materials.
• Led team project to overhaul outdated processing procedures, resulting in more efficient workflow.
• Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
• Reduced errors with meticulous attention to detail and thorough review of documentation.
• Developed expertise in various processing systems for increased efficiency and accuracy.
• Mastered industry-specific software tools to expedite data entry tasks and reduce manual input errors.
• Ensured outward payment instructions have been authorized at the appropriate level
• Investigating and responding to queries relating to swift transfers (Reconciliation)

• Implemented a tracking system for authorization requests, increasing transparency and accountability within the team.
• Identified potential risks or areas of concern during the authorization process, addressing them proactively to avoid delays or complications.
• Check and ensure that the correct message type is used
• Streamlined the authorization process for faster approvals, resulting in reduced wait times for clients.
• Reduced errors in authorization documents by implementing a rigorous quality control process before submission.
• Served as a subject matter expert in providing guidance to both internal team members and external clients on authorization-related matters.
• Monitored accounts for signs of fraud and non-payment issues.
• Managed account data and verified information with clients, past creditors and other involved parties.
• Follow up with Treasury for pending deals
• Ensured outward payment instructions have been authorized at the appropriate level
• Checked to confirm that correct exchange rates are always quoted for the appropriate transactions

• Maintained database systems to track and analyze operational data.
• Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
• Managed and monitored all transactions on the integrator accounts on daily basis
• Reconciled Manual Salary account, prompting team leader on salary outstanding and rectifying returned payments
• Reversed transactions between Integrator Other Banks and the Central Bank Accounts for the salary team to action
• Identified transfers that have failed and are outstanding on the integrator account; taking the appropriate action by printing MT103 and forwarding to the integrator team for action
• Investigated and reversed/resolved all outstanding items/salaries
• Raised an audit trail of all failed items on a daily basis and subsequently advised management
• Liaised with the Reconciliation Department and other banks concerned for prompt resolution of all related complaints
• Prepared disbursement vouchers; cash receipt vouchers; journal vouchers & other vouchers

• Managed large volumes of financial transactions daily, maintaining accuracy while meeting strict deadlines.
• Received requests to process financial transactions such as wires, checking, and transfers among multiple accounts.
• Assisted management in preparing timely reports that tracked transaction trends, analyzed performance metrics, and highlighted areas requiring attention or improvement.
• Settled funds and verified accuracy in internal accounting system.
• Improved customer satisfaction by addressing inquiries promptly and offering tailored solutions to their transactional needs.
• Prevented potential fraud incidents through vigilant monitoring of suspicious activities and immediate escalation to appropriate parties.
• Charged the appropriate income fee on customers for for payment services delivered
• Contributed to risk mitigation efforts by proactively identifying potential vulnerabilities in existing processes or systems.
• Actions on payment requests by issuing of bankers drafts and payments
• Prompt and accurate execution of all bookkeeping functions
• Balancing of reconcilable accounts to ensure a nil balance
• Maintained and keep proper accounting records
• Liaising with other banks for prompt resolution of salary complaints
• Prepared disbursement vouchers; cash receipt vouchers; journal vouchers & other vouchers
• Streamlined transaction processing by implementing efficient workflow strategies and utilizing advanced software tools.
• Exceeded performance targets for transaction processing accuracy, speed, and volume, demonstrating a strong commitment to excellence in all aspects of the role.
• Provided ongoing support for system upgrades and process enhancements, participating in testing activities as needed.

• Company Overview: SME Centre, Ridge, Accra
• Capturing of financial vouchers of all emanating from CSC and Corp HOA
• Work closely with the Call over Team in the resolution of complaints and rectification of errors
• Cross-checking of called-over vouchers, sealed with names, and terminal numbers with the number written for signed off
• Storage and retrieval of records
• SME Centre, Ridge, Accra