Summary
Overview
Work History
Education
Skills
Timeline
Generic

Prince Boateng

Columbus,Ohio

Summary

Accomplished banking with 3 years of experience interacting with customers to increase sales and offer services. Seasoned expert at promoting products and offerings, creating new accounts and assisting customers with various requests. Motivated and results-oriented with background increasing new customer accounts and maximizing services among existing customers.

Professional banker with experience serving bank customers through various offerings. Helpful when processing transactions, opening accounts and cross-selling bank services. Team player quick to assist tellers, managers and other staff with various needs to deliver outstanding service.

Proactive banker with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Branch Banker Senior

PNC Bank, NA
12.2021 - Current
  • Improved customer satisfaction by providing personalized banking solutions and efficient service.
  • Managed branch operations for seamless transactions and excellent customer experiences.
  • Increased loan portfolio with diligent assessment of borrower applications and risk analysis.
  • Strengthened client relationships, offering tailored financial advice to meet individual needs.
  • Collaborated with cross-functional teams to streamline processes and enhance overall performance.
  • Mentored junior bankers, fostering professional growth and development through coaching sessions.
  • Ensured compliance with bank policies and regulatory requirements to maintain a secure environment.
  • Implemented sales strategies for the promotion of various banking products and services.
  • Championed customer retention efforts, addressing concerns promptly and effectively resolving issues.
  • Built strong rapport with clients for long-lasting relationships by understanding their financial goals and recommending suitable solutions.
  • Developed new business opportunities through participation in community events, networking, and referrals from satisfied customers.
  • Assisted customers with account opening procedures as well as ongoing maintenance requests such as address changes or periodic account reconciliations.

Automotive Technician

Walmart
10.2018 - 11.2021
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.

Education

Associate of Science - Biology

Columbus State Community College
12.2024

Skills

  • Loan Processing
  • Credit Analysis
  • Financial Product Knowledge
  • Investment Advising
  • Retirement Planning
  • Financial Planning
  • Teller Support
  • Problem-solving abilities
  • Conflict resolution
  • Debt counseling
  • Relationship building
  • Risk management

Timeline

Branch Banker Senior

PNC Bank, NA
12.2021 - Current

Automotive Technician

Walmart
10.2018 - 11.2021

Associate of Science - Biology

Columbus State Community College
Prince Boateng