Prince Duodu
Killeen,TX
Summary
Experience in a fast-paced and energetic environment that prioritizes customer needs and concerns Customer service representative able to resolve customer concerns and problems quickly and efficiently Team player, goals oriented and able to adjust to every working environment. Ability to work in a fast pace environment and multitasking. Willing to relocate: Anywhere
Transportation professional committed to ensuring timely and safe delivery of goods. Extensive experience in navigating various routes and maintaining vehicle integrity. Highly reliable with strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CDL Driver /General Laborer
B Robinsons Llc
02.2025 - 03.2025
- Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
- Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
Delivery Courier
Self Employed
09.2024 - 02.2025
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into the delivery vehicle to minimize damage while in transit.
- Delivered packages to customer doorsteps and business offices.
- Customer satisfaction being top priority
Overhead Door Technician
Valcorp Enterprises
02.2024 - 08.2024
- Overhead door installing and preventive maintenance technician for 6 months trained in safety and OSHA regulations about harness and height safety and safety in the work place
Service Writer
Walmart
07.2023 - 01.2024
- Addressing customer questions and concerns about car repair and suggest relevant repair and maintenance options and estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer 's requests
- Work with customers to prioritize repairs, keep the customers updated on the status of their vehicles, follow up with customers on upcoming maintenance
- Document all services that were approved or declined as well too
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
Warehouse Associate
Prinodus enterprise
05.2015 - 03.2023
- Receive and process incoming stock and materials
- Pick and fill orders from stock
- Inspect and verify incoming and outgoing products for accuracy and quality
- Organize and maintain inventory and storage areas
- Organizing the warehouse and keeping things clean and in order
Education
Cdl - Trucking
Atds
Killeen, TX11.2024
certification - Medical Assisting
CyberTex Institute of Technology
Killeen, TX09-2024
Texas certificate of high school equivalency - General educational development
General Educational Development
Killeen, TX11.2023
Higher National Diploma - Marketing
Accra technical university
Accra, Ghana05.2013
High school diploma -
Ofori panin senior high school
06.2008
Skills
- Communication skills
- Computer literacy
- Retail sales
- Hand tools
- Marketing
- Strong work ethic
- Pretrip inspections
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Job site cleanup
- Punctual and reliable
- Client relations
- Customer satisfaction measurement
- Microsoft outlook
- Appointment scheduling
- Stock management
- Service standard compliance
Certification
- OSHA, 03/01/24, Present
- Driver's License, 06/01/23, 11/01/31
knowledge about using hand tools and equipment
Knowledge in using power hand tools and other hand tools. willingness to learn other things pertaining to the job
Timeline
CDL Driver /General Laborer
B Robinsons Llc
02.2025 - 03.2025
Delivery Courier
Self Employed
09.2024 - 02.2025
Overhead Door Technician
Valcorp Enterprises
02.2024 - 08.2024
Service Writer
Walmart
07.2023 - 01.2024
Warehouse Associate
Prinodus enterprise
05.2015 - 03.2023
Cdl - Trucking
Atds
Higher National Diploma - Marketing
Accra technical university
High school diploma -
Ofori panin senior high school
certification - Medical Assisting
CyberTex Institute of Technology
Texas certificate of high school equivalency - General educational development
General Educational Development
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