Summary
Overview
Work History
Education
Skills
Timeline
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Prince Fayiah

Summary

A highly accomplished, dedicated, and disciplined telecommunication professional seeking to contribute to and grow with a dynamic, progressive, and innovative organization. excellent written and verbal communication skills. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

17
17
years of professional experience

Work History

Technician/Splicer

E2 Optics
04.2023 - Current
  • Splicing and terminating SM/MM fiber optics and copper CAT5, CAT6
  • Rack and stacking computer equipment.
  • (switches, routers) Pulling, patching, labeling fiber/copper, OSP/ISPW
  • Maintained safe work environment by strictly adhering to established safety protocols and guidelines.

Telecommunication Technician 2

Direct Line
12.2022 - 12.2023
  • Rack and stack
  • Pulled, Route, Labeling, Dressing Fiber Optic SM/MM, Copper CAT5e, CAT6 and Coaxial
  • Decommissioned equipment and prepare for recycling
  • Work with other IT technicians to ensure service objectives are met
  • Assist with computer operations.
  • Maintained safe work environment by strictly adhering to established safety protocols and guidelines.

Telecommunication Technician

M.C. Dean
01.2020 - 01.2022
  • Installed and expends network and data center infrastructure.
  • Installed cable trays in TC, MDF and IDF
  • Terminated and splice fiber optic
  • Installed backbone and riser cable (fiber & copper)
  • Installed video and data cable, Cat5, Cat6 as well as fiber optic
  • Installed computer and network equipment in data center
  • Installed support structures (cable trays, J-hooks and cable slings)
  • Good physical condition to lift heavy equipment daily.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.

Equipment Field Support Technician

Benco Dental Co.
01.2015 - 01.2019
  • Installed and service dental equipment, medical imaging equipment, X-ray, CAT scanners and ultrasonic equipment.
  • Installed dental lights, chairs and delivery units, compressors and vacuums, nitrogen and oxygen systems, and cabinets.
  • Performed calibrations, services, repairs and preventive maintenance on dental equipment and digital radiography equipment
  • Adjusted and calibrated equipment to improve performance
  • Assembled and disassembled equipment and devices for repairs and installations.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $.50.000.

Installer II

Net100 LTD.
01.2007 - 01.2014
  • Installed telecommunications and network equipment in new and existing locations
  • Performed cable installations, OSP, ISP, rack, stack, patch, pathway construction, and rough-ins
  • Installed and terminated on patch panels (12, 24 & 48 ports), RJ45, 66 and 110 blocks
  • Performed basic daily diagnostic testing, adjusting, troubleshooting and repairs to hardware
  • Setup Workstations Maintained satisfactory compliance with customer service and security requirements.
  • Operated tools, equipment, and machinery according to safety standards.

Education

Some College (No Degree) - Information Technology

TESST College of Technology - Beltsville
Beltsville, MD

Skills

  • Networking with TCP/IP on Local Area Networks (LAN) and Wide Area Networks (WAN)
  • Installations, Configurations, Usage, Diagnosis and Problem solving of Networking Operation Systems
  • Physical racking and stacking of equipment (rack prep, rack stack, switches and routers)
  • Excellent at Troubleshooting Internal and External Hardware
  • Splicing and testing Fiber-Optic using LC, ST, SC connectors
  • Terminating Multi pair/strand cable (copper, coaxial) CAT5e and CAT6
  • Outstanding communication and good customer relations skills
  • Multi-talented interpersonal and self multi motivational team player
  • Installations, servicing and preventive maintenance
  • Structure and networking cabling, DAS and Wi-Fi systems
  • Five years of working experience in data center environment

Timeline

Technician/Splicer

E2 Optics
04.2023 - Current

Telecommunication Technician 2

Direct Line
12.2022 - 12.2023

Telecommunication Technician

M.C. Dean
01.2020 - 01.2022

Equipment Field Support Technician

Benco Dental Co.
01.2015 - 01.2019

Installer II

Net100 LTD.
01.2007 - 01.2014

Some College (No Degree) - Information Technology

TESST College of Technology - Beltsville

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Prince Fayiah