Prince Francis
Poinciana
Summary
I am a motivated and dedicated individual seeking to contribute to an organization where my skills and work ethics can help further the company's mission. With a strong commitment to excellence, I bring a positive attitude, reliability, and a readiness to take on new challenges. My proactive mindset drives me to continuously learn and adapt, ensuring that I am always prepared to meet the demands of any role.
Overview
6
6
years of professional experience
Work History
FULFILLMENT ASSOCIATE - PROSERVICES
Lowes Home Improvement
12.2020 - 06.2025
- Optimized the Zone Recovery process by implementing efficient stocking and down stocking techniques.
- Managed merchandise quality checks, precise accounting procedures and punctual customer deliveries.
- Managed order preparation for efficient pick up process.
- Ensured efficient preparation and inspection of merchandise
- Ensured accuracy of invoices and product data
- Assisted in the loading of a wide range of merchandise, ranging from small appliances to large items
- Developed expertise in both customer service and cashiering
- Effectively communicated stock information to customers
- Processed sales transactions, returns, and refunds using a cash register in adherence to company guidelines
- Verified product information, removed security tags, and provided bagging services to customers
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
CLERICAL OFFICE ASSISTANT
Carleton Management Services
03.2020 - 10.2021
- Managed incoming calls effectively.
- Organized and maintained files for HR Department
- Facilitated the interview process
- Managed and coordinated all travel arrangements for executives, including flights, accommodations, and ground transportation.
- Created presentation materials for new business acquisition
- Developed and organized meeting agendas for Board of Directors.
- Facilitated smooth reception area operations by greeting visitors warmly and directing them appropriately within the office space.
STAFF MEMBER
Urban Air Trampoline and Adventure Park
04.2019 - 03.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
Associate of Arts - Accounting
Tarrant Community College
Fort Worth, TX08.2025
Skills
- Bilingual (English and Spanish)
- Ability to work in a team
- Attention to Detail
- Strong work ethic
- Proficient in Windows Word, PowerPoint, Social Media and Internet
- Cashier Trained
- Power Equipment Trained
- Customer Service
- Time Management
- Adaptability
- Critical thinking
- Problem solving
Timeline
FULFILLMENT ASSOCIATE - PROSERVICES
Lowes Home Improvement
12.2020 - 06.2025
CLERICAL OFFICE ASSISTANT
Carleton Management Services
03.2020 - 10.2021
STAFF MEMBER
Urban Air Trampoline and Adventure Park
04.2019 - 03.2020
Associate of Arts - Accounting
Tarrant Community College
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