Summary
Overview
Work History
Education
Skills
Timeline
Generic

Prince Gorgbahn

East Grand Forks,MN

Summary

Bilingual Graduate and hardworking, with 20 years of work experiences in the public, private and non-governmental sectors; self-motivated and responsible personality, with an articulate and outgoing personality. Enjoying meeting new challenges and seeing them through to completion, while remaining confident and good-humored under pressure. A wide range of traditional skills complement the ability to use modern technology skillfully and appropriately. An individual who adapts well to new situations and has the ability to work as a team member.

Overview

8
8
years of professional experience

Work History

Designated Program Coordinator

Eagles Wing Inc.
11.2022 - Current
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update 30 participants on program details and milestones.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Kept program-related data accurate, up-to-date, and easily accessible for accessibility.
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
  • Tracked and reported expenses accurately to manage program budgets.
  • Provided technical support to 20 staff with necessary resources to carry out duties successfully.
  • Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
  • Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Monitored programming schedules, conformance to guidelines, and quality.
  • Prepared tape for broadcasting by completing final editing.
  • Created and enforced programming standards to maintain compliance with regulatory requirements.

Materials Return Clerk

General Motors, GM
12.2020 - 11.2021
  • Unloaded, inspected, and stored damaged and returned products.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans, and wiping down surfaces.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service, and customer service increased by 20%.
  • Operated electric pallet jack, forklift, and man lift.
  • Delivered high-quality customer service by gathering feedback on product deficiencies.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Assistant Designated Program Coordinator

Eagles Wing Inc.
04.2021 - 10.2021
  • Organized meetings and scheduled events.
  • Prepared paperwork and assisted with clerical duties such as answering phones, data entry input, and responding to emails.
  • Implemented practices and policies to keep staff members on task and prioritize duties.
  • Supported planning and coordination of clients/residents programs and associated activities.
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Developed and maintained relationships with legal guardians of our clients and state.
  • Tracked and reported expenses accurately to management
  • Provided technical and leadership support to staff with necessary resources to carry out duties successfully. Took clients to appropriate team members, community agencies, and organizations to meet treatment needs.
  • Monitored program performance and outcomes for successful delivery of services. which increased our deliveries by 16.2% monthly.
  • Partnered with local organizations to expand access to social and community services.

Warehouse Picker

General Motors, GM
12.2019 - 12.2020
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Kept tidy and organized warehouse to comply with cleanliness standards.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Moved merchandise using forklifts, pallet jacks, and hand trucks.
  • Followed orders precisely for correct items, sizes, and quantities.
  • Picked and packed order items.
  • Labeled boxes, crates, and containers with accurate order information, destinations, and codes to minimize shipping errors.

Secretary, National Fleet Management

Liberian Government
09.2015 - 11.2018
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos, and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to entity's employees by copying, faxing, and filing documents.
  • Entered data into system and updated all contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Drafted agendas, recorded minutes, and generated documents to facilitate meetings.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Screened visitors and issued badges to maintain safety and security.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data, and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

Bachelor of Science - Economics

African Methodist Episcopal University
Monrovia, Liberia
06.2018

No Degree - Certified Public Accounting

Liberian Institute of Certified Public Accounting
Monrovia, Liberia
02.2018

Skills

  • Report Creation
  • Interpersonal Skill
  • Result Oriented Person
  • Work with worksheets effectively and have good understanding of Microsoft Word
  • Over 20 years of driving experience
  • Leadership Skill
  • Very good team worker

Timeline

Designated Program Coordinator

Eagles Wing Inc.
11.2022 - Current

Assistant Designated Program Coordinator

Eagles Wing Inc.
04.2021 - 10.2021

Materials Return Clerk

General Motors, GM
12.2020 - 11.2021

Warehouse Picker

General Motors, GM
12.2019 - 12.2020

Secretary, National Fleet Management

Liberian Government
09.2015 - 11.2018

Bachelor of Science - Economics

African Methodist Episcopal University

No Degree - Certified Public Accounting

Liberian Institute of Certified Public Accounting

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Prince Gorgbahn