PRINCE KUUMBA

• Recruit, train, and develop a team of over 100 employees
• Administer weekly inventory counts and manage vendor orders in order to maintain sufficient inventory while also minimizing waste
• Develop effective forecasting methods to implement labor controls, in an effort to reduce labor costs
• Led, trained, and promote over 20 crew members to front of the house managers and assistant general managers
• Coach and influence general managers of multi-regions
• Executed 3 store turnarounds, bringing these stores from poor performance into a period of financial recovery
• Created and executed local marketing initiatives that will generate 10-15% increase in sales
• Create and implement secession plans for multiple stores within the company.

o Managed team of over 60 front of the house employees
orders, reducing beverage cost from 25% down to 21%
o Improved store ranking within the company from #110 #76 within one
year
o Boosted customer satisfaction ratings by created employee incentive
programs to inspire employees to provide guests with an exceptional
experience,
o Hire and train new employees
o Identify team weaknesses and implemented new strategies for
corrections

• Budget
• Leadership and Development
• Inventory & Control Procedures
• Guest Services
• Work Culture Development
• Team Building.

• Recruit, train, and develop a team of over 60 employees
• Improved lowest-ranking store in the company from #35 to #11
• Oversee controllable costs; holding food cost to 30% and labor cost to 18%
• Through meticulous and consistent coaching, developed and promoted 5 employees to salary, management positions
• Managed team of over 60 front of the house employees
• Improved store ranking within the company from #110 #76 within one year
• Boosted customer satisfaction ratings by created employee incentive programs to inspire employees to provide guests with an exceptional experience
• Hire and train new employees
• Identify team weaknesses and implemented new strategies for corrections
• Produced year-round forecasting
• P&L management
• Employee development; promoted 13 employees to high positions including front and back of the house
• Collaborated with General Manager to create and implement local marketing strategies.