PRINCE LÉA MON-WHALEY
Scottsdale,AZ
Summary
Passionate individual implementing a skillful work ethic for the growth and development that encompasses teamwork, collaboration and values.
Overview
1
1
year of professional experience
Work History
Host
STK Steakhouse
08.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
- Shared lead host responsibilities with key peer personal
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members
- Complied with all shift change operations, communications and expectations between incoming and outgoing staff
- Operated Open Table system to seat and expand guest experience via contact marketing
- Complied with all Arizona Department of Health requirements
Host
Culinary Dropout
10.2024 - 03.2025
- Proficiency usage with POS systems and Open Table
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Handled guest communications by quickly responding to requests for seating re-arrangements and answering any questions or concerns.
- Collaborated with staff to ensure timely completion of work orders, resulting in satisfied guests.
- Greeted guests, presented restaurant layout, and prepared seating by availability .
Café Barista (Volunteer)
CCV (Christ Church of the Valley)
05.2024 - 08.2024
- Maintained clean, neat, and operational facilities to serve café goods to guests
- Contributed a positive work ethic by maintaining open communication and fostering teamwork skills among staff members
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit
- Ensured smooth operation of the café during busy periods by prioritizing tasks efficiently
- Made and served brand-specific café beverages with focus on speed, quality and consistency
CCV Kids Coach
CCV (Christ Church Of The Valley)
05.2024 - 08.2024
- Enhanced kids from 4th to 6th grade's creativity by implementing engaging and educational activities
- Ensured a safe play environment by adhering to safety guidelines and supervising children at all times
- Developed age-appropriate lesson plans to cater to the diverse needs and interests of children in the program
- Engaging in weekly schedules, ensuring a balance between structured activities, free playtime, and rest periods
Education
High School Diploma -
Humanities & Sciences High School
Phoenix, AZ05.2023
Skills
- Product Display
- Equipment Cleaning
- Customer Relationships
- Teamwork Skills
- Interdisciplinary Teamwork
- Communication and Writing Skills
- Attention to Detail
- Editing Skills
- Multitasking Proficiency
- Greeting guests
- Guest Seating
- Guest Engagement
- Flexible
Timeline
Host
Culinary Dropout
10.2024 - 03.2025
Host
STK Steakhouse
08.2024 - Current
Café Barista (Volunteer)
CCV (Christ Church of the Valley)
05.2024 - 08.2024
CCV Kids Coach
CCV (Christ Church Of The Valley)
05.2024 - 08.2024
High School Diploma -
Humanities & Sciences High School
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