Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dietary Aide
Clayton Rehabilitation and Healthcare Center
07.2023 - Current
Washed, peeled, and cut a variety of fruits and vegetables to prepare for serving
Ensured meal service efficiency by setting up over [Number] tables before patients arrived
Assist in the preparation of food
Served specific meals to patients with special dietary needs quickly and accurately
Oversaw quality control procedures to ensure that healthy menu options were prepared and delivered
Increased aide productivity working closely with [Job title] to redesign cleaning protocols, processes, and workflows
Strictly adhered to sanitation and food handling guidelines while assisting [Job title] with [Number] daily meal preparation
Quickly distributed food to the wait staff in order to provide excellent customer service
Used a commercial dishwasher to clean plates, cups, serving and eating utensils, and kitchen equipment
Prepare healthy snacks and meals for my patients, taking into account any dietary restrictions they may have
Arrived on time, prepared, and focused for each training session
Administrative Assistant
Johnston County Department of Social Services
10.2023 - Current
Interact with customers
Inbound phone calls, mail, and faxes were managed and directed appropriately by me
Answered phone calls from clients, vendors, and a variety of other callers looking for information
Processed paper work and electronic order forms to warehouse
Assist in the preparation of reports that are scheduled on a regular basis
Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products
Wrote email messages, memos, and [Type] letters for [Job Title]s and proofread all documentation to ensure that there were no errors in the correspondence
Used Word and Excel to create documents
Inbound phone calls, mail, and faxes were managed and directed appropriately by me
Greeted customers and visitors in person as well as over the phone
Performed a variety of office support functions as needed
Worked closely with [Job Title], handling tasks such as conducting research, fielding phone calls, and using [Skill] during [Type] situations
Used [Software] to enter information from customer calls and onsite service visits into the company's system
Maintained personnel records and issued notifications of internal opportunities to assist human resources
Direct Support Staff
Renu Life
01.2022 - 02.2023
Was the primary caregiver for the residents and assisted them with daily activities
Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items
Directed patients to the restroom, [Action], and [Action] to assist with bladder and bowel relief
Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information
Maintained a clean and well-organized environment to promote client happiness and safety
Assisted patients with grooming, dressing, and oral hygiene care in both private residences and facilities
Worked to improve the patient's outlook and daily living through compassionate care
Kept track of my clients' progress and reported any necessary changes
Observed
Assisted patients by providing them with personalized patient education materials
Actively kept up to date on all relevant state and federal laws and regulations
Used [Software] and [Software] to keep track of the services I provided and the apparent health of my patients
Kept them mentally alert by entertaining, conversing, and reading aloud to patients
Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles
Kept track of patient reactions to drugs and meticulously documented the progress of those taking part in clinical trials
Was there
Worked with patients who had suffered strokes, head injuries, comas, and intracranial hematomas
Helped patients with their personal needs, such as keeping spaces clean and assisting with grooming
Housekeeper
Aramark Corporation HQ
02.2020 - 03.2021
Cleaned elevators, glass, and planters in public areas such as the lobby, pool, and public restrooms
Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
Completed laundry services, including hand-washing and dry cleaning, with special attention to care instructions
Picked up trash to keep the parking lot and garden areas free of debris
Completed laundry services, paying close attention to the needs of various items, such as hand washing and dry cleaning
Used a cloth to dust picture frames and wall hangings
Used [Software] and [Software] to create reports on room occupancy, payroll expenses, and department expenses
Disinfected and mopped the bathrooms to keep the facilities sanitary and clean
Rotated linens in storerooms and replenished supplies when they became depleted
Changed the bed linens and gathered the soiled linens to be washed
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
Arranged for extra room bedding, linens, towels, and furniture to be provided to accommodate guests with special needs
Cleaned, disinfected, and washed the water coolers
Checked the storage areas and carts for cleanliness and organization
Bedspreads, blankets, and mattresses were cleaned and replaced
Restocked room supplies such as facial tissues to add a personal touch with each job
Put the garbage cans back where they belonged after they were emptied
Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness
All hard surface floors were swept and washed
Removed bed sheets and towels from rooms and used [Type] pre-treater prior to washing to restore all linens to pristine condition
Disposed of trash and recyclables every day to avoid waste buildup
Went to housekeeping technique training seminars
Dusted picture frames and wall hangings with cloth
Cleaned the walls, carpets, and light fixtures on the spot
Education
MED TECH (North Carolina Medication Aide Registry) - MED TECH (North Carolina Medication Aide Registry)
NC CREDENTIA
Raleigh, NC
01-2025
15- Hour Aid For Adult Care Homes (Med Tech) - 15- Hour Aid For Adult Care Homes (Med Tech)
SembraSchool
Raleigh, NC
01-2025
CPR & AED Program - CPR & AED Program
Johnston
Smithfield, NC
12-2024
BBA -
Western Governors University
Salt Lake City, UT
01-2026
GED - undefined
Wayne Community College
Goldsboro, NC
01.2003
Skills
Report development
Computer proficiency
Managing office supplies
Advanced clerical knowledge
Team building
Mail distribution
Spreadsheets
Faxing documents
Extremely organized
Research
Data entry
Document scanning
Managing automated systems
Executive management support
Detail-oriented
Microsoft Excel
Filing assistance
Phone call answering
Proofreading
Grammar
Database administration
Customer service orientation
Microsoft Outlook
Letter preparation
Clerical support
Documents filing
Documentation and reporting
Restocking supplies
Resolving errors
Typing proficiency
Strong interpersonal skills
Interpersonal and written communication
Strong verbal communication
Customer service
Certification
Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Administrative Assistant
Johnston County Department of Social Services
10.2023 - Current
Dietary Aide
Clayton Rehabilitation and Healthcare Center
07.2023 - Current
Direct Support Staff
Renu Life
01.2022 - 02.2023
Housekeeper
Aramark Corporation HQ
02.2020 - 03.2021
GED - undefined
Wayne Community College
Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
Basic Life Support (BLS) Certification - American Heart Association.
MED TECH (North Carolina Medication Aide Registry) - MED TECH (North Carolina Medication Aide Registry)
NC CREDENTIA
15- Hour Aid For Adult Care Homes (Med Tech) - 15- Hour Aid For Adult Care Homes (Med Tech)
SembraSchool
CPR & AED Program - CPR & AED Program
Johnston
BBA -
Western Governors University
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